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组织性遗忘:一种危险的食品安全策略?

Organizational unlearning: A risky food safety strategy?

作者信息

Manning Louise, Morris Wyn, Birchmore Ian

机构信息

Lincoln Institute for Agri-food Technology, University of Lincoln, Lincoln, UK.

Aberystwyth University, Hugh Owen Building, Penglais Campus, Aberystwyth, Ceredigion, SY23 3DY, UK.

出版信息

Compr Rev Food Sci Food Saf. 2023 May;22(3):1633-1653. doi: 10.1111/1541-4337.13124. Epub 2023 Mar 25.

DOI:10.1111/1541-4337.13124
PMID:36965177
Abstract

Strategically unlearning specific knowledge, behaviors, and practices facilitates product and process innovation, business model evolution, and new market opportunities and is essential to meet emergent supply chain and customer requirements. Indeed, addressing societal concerns such as climate change and net zero means elements of contemporary practice in food supply chains need to be unlearned to ensure new practices are adopted. However, unlearning is a risky process if crucial knowledge is lost, for example, if knowledge is situated in the supply base not the organization itself, or there is insufficient organizational food safety knowledge generation, curation, and management when new practices/processes are designed and implemented. An exploratory, critical review of management and food safety academic and gray literature is undertaken that aims to consider the cycle of unlearning, learning, and relearning in food organizations and supply chains with particular emphasis on organizational innovation, inertia, and the impact on food safety management systems and food safety performance. Findings demonstrate it is critical with food safety practices, such as duration date coding or refrigeration practices, that organizations "unlearn" in a way that does not increase organizational, food safety, or public health risk. This paper contributes to extant literature by highlighting the organizational vulnerabilities that can arise when strategically unlearning to promote sustainability in a food supply context. Mitigating such organizational, food safety, and public health risk means organizations must simultaneously drive unlearning, learning, and relearning as a dynamic integrated knowledge acquisition and management approach. The research implications are of value to academics, business managers, and wider industry.

摘要

从战略上摒弃特定的知识、行为和做法有助于产品和流程创新、商业模式演进以及新市场机遇的发掘,对于满足供应链和客户的新需求至关重要。事实上,应对气候变化和净零排放等社会关切意味着食品供应链中的当代实践要素需要被摒弃,以确保采用新的实践方式。然而,如果关键知识丢失,摒弃过程将存在风险,例如,如果知识存在于供应基地而非组织本身,或者在设计和实施新实践/流程时,组织的食品安全知识生成、整理和管理不足。本文对管理和食品安全领域的学术及灰色文献进行了探索性的批判性综述,旨在探讨食品组织和供应链中摒弃、学习和重新学习的循环,特别强调组织创新、惯性以及对食品安全管理体系和食品安全绩效的影响。研究结果表明,对于诸如保质期编码或冷藏等食品安全实践,组织以不会增加组织、食品安全或公共卫生风险的方式“摒弃”至关重要。本文通过强调在食品供应背景下为促进可持续发展而进行战略摒弃时可能出现的组织脆弱性,为现有文献做出了贡献。减轻此类组织、食品安全和公共卫生风险意味着组织必须同时推动摒弃、学习和重新学习,将其作为一种动态的综合知识获取和管理方法。该研究对学者、企业经理和更广泛的行业具有参考价值。

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Foods. 2023 Aug 21;12(16):3138. doi: 10.3390/foods12163138.