Tian Guomei, Liu Tingting, Yang Ruo
School of Business, Xi'an University of Finance and Economics, Xi'an, Shanxi, China.
School of Management, Shanghai University of International Business and Economics, Shanghai, China.
Front Psychol. 2023 Mar 13;14:1058513. doi: 10.3389/fpsyg.2023.1058513. eCollection 2023.
This study investigated the mediating role of workplace loneliness relating perceived organizational support to job performance, as well as the moderating role of extraversion in such relationship. 332 full-time Chinese employees from various enterprises voluntarily participated in the two-wave surveys either paper-and-pencil or online survey conducted at Credamo and Tencent Questionnaire website. Hierarchical regression and bootstrapping analyses were employed to examine the hypotheses. Results indicated that workplace loneliness partially mediates the linkage between perceived organizational support and job performance; extraversion serves as a moderator in the relationship between workplace loneliness and job performance, as well as the mediating role of workplace loneliness linking perceived organizational support to job performance, such that the relationship is stronger when extraversion is high. Supplementary analyses revealed that social companionship, but not emotional deprivation, serves as a mediator in the relationship between perceived organizational support and job performance; extraversion enhanced the direct influence of social companionship on job performance, as well as the indirect influence of perceived organizational support on job performance social companionship. Theoretical and practical implications are discussed.
本研究考察了职场孤独感在员工感知到的组织支持与工作绩效之间的中介作用，以及外向性在二者关系中的调节作用。来自不同企业的332名中国全职员工自愿参与了两阶段调查，调查通过在Credamo和腾讯问卷网站进行纸笔或在线调查的方式展开。采用分层回归和自抽样分析来检验假设。结果表明，职场孤独感部分中介了感知到的组织支持与工作绩效之间的联系；外向性在工作场所孤独感与工作绩效的关系中起调节作用，同时也调节了职场孤独感在感知到的组织支持与工作绩效之间的中介作用，即当外向性较高时，二者关系更强。补充分析表明，社会陪伴而非情感剥夺，在感知到的组织支持与工作绩效之间的关系中起中介作用；外向性增强了社会陪伴对工作绩效的直接影响，以及感知到的组织支持通过社会陪伴对工作绩效的间接影响。文章还讨论了理论和实践意义。
