Department of International Business & Trade, Piri Reis University, Istanbul, Turkey.
Department of Business Management, Boyabat School of Business, Sinop, Turkey.
J Nurs Manag. 2020 Apr;28(3):710-717. doi: 10.1111/jonm.12987.
This study examined a model investigating how social interaction variables (leader-member exchange (interactions between managers and nurses), trust, and communication frequency) and work meaningfulness influence nurses' experiences of workplace loneliness.
As workplace loneliness can result in lower job satisfaction and a decrease in workers' health, understanding the contributing factors to loneliness at work is important.
In this cross-sectional study, Turkish nurses (N = 864) completed self-report scales measuring social exchange between leaders and members, trust in leaders, communication frequency, work meaningfulness, and loneliness. To avoid fatigue and method variance influence, scales were completed over two testing times (separated by a month).
Workplace loneliness was associated with less social interaction with leaders (lower leader-member exchange and frequency of communication), less trust in leaders, and lower reports of meaningful work.
The results suggest that workplace loneliness can be reduced when managers exchange more information and communicate more frequently with their nurses. Workplace loneliness is also reduced when nurses trust their leaders and find their work meaningful.
Managers supervising nurses need to be aware that workplace loneliness occurs and that their interactions and relationships with the nurses will have an impact on experienced workplace loneliness.
本研究考察了一个模型,该模型探讨了社会互动变量(上下级交换关系(经理和护士之间的互动)、信任和沟通频率)和工作意义如何影响护士对工作场所孤独感的体验。
由于工作场所孤独感会导致工作满意度降低和员工健康状况下降,因此了解导致工作场所孤独感的因素非常重要。
在这项横断面研究中,土耳其护士(N=864)完成了自我报告量表,用于测量上下级之间的社会交换、对领导的信任、沟通频率、工作意义和孤独感。为了避免疲劳和方法方差的影响,量表在两次测试(相隔一个月)中完成。
工作场所孤独感与与领导的社会互动较少(上下级交换关系和沟通频率较低)、对领导的信任度较低以及工作意义感较低有关。
研究结果表明,当管理者与护士之间进行更多的信息交流和更频繁的沟通时,可以减少工作场所孤独感。当护士信任他们的领导并认为他们的工作有意义时,工作场所孤独感也会降低。
监督护士的管理人员需要意识到工作场所孤独感的存在,并且他们与护士的互动和关系将对体验到的工作场所孤独感产生影响。