Faculty of Health Disciplines, Athabasca University, Athabasca, Canada.
Faculty of Humanities and Social Sciences, Athabasca University, Athabasca, Canada, and.
Leadersh Health Serv (Bradf Engl). 2023 Apr 5;ahead-of-print(ahead-of-print). doi: 10.1108/LHS-11-2022-0111.
The purpose of this qualitative research study is to explore health-care providers' perspectives and experiences with a specific focus on supports reported to be effective during the COVID-19 pandemic. The overarching goal of this study is to inform leaders and leadership regarding provision of supports that could be implemented during times of crisis and in the future beyond the pandemic.
DESIGN/METHODOLOGY/APPROACH: Data were collected by semi-structured, conversational interviews with a sample of 33 health-care professionals, including Registered Nurses, Nurse Practitioners, Registered Psychologists, Registered Dieticians and an Occupational Therapist.
Three major themes emerged from the interview data: (1) professional and personal challenges for health-care providers, (2) physical and mental health impacts on health-care providers and (3) providing supports for health-care providers. The third theme was further delineated into three sub-theses: formal resources and supports, informal resources and supports and leadership strategies.
ORIGINALITY/VALUE: Health-care leaders are advised to pay attention to the voices of the people they are leading. It is important to know what supports health-care providers need in times of crisis. Situating the needs of health-care providers in the Carter and Bogue Model of Leadership Influence for Health Professional Wellbeing (2022) can assist leaders to deliberately focus on aspects of providers' wellbeing and remain cognizant of the supports needed both during a crisis and when circumstances are unremarkable.
本定性研究旨在探讨医疗保健提供者的观点和经验，重点关注在 COVID-19 大流行期间被报道为有效的支持措施。本研究的总体目标是为领导者提供信息，以便在危机期间和未来大流行结束后提供可能实施的支持措施。
设计/方法/方法：通过对 33 名医疗保健专业人员（包括注册护士、执业护士、注册心理学家、注册营养师和职业治疗师）的半结构化对话式访谈收集数据。
访谈数据中出现了三个主要主题：（1）医疗保健提供者面临的专业和个人挑战，（2）医疗保健提供者的身心健康影响，（3）为医疗保健提供者提供支持。第三个主题进一步细分为三个子主题：正式资源和支持、非正式资源和支持以及领导策略。
原创性/价值：建议医疗保健领导者关注他们所领导的人的声音。了解医疗保健提供者在危机时期需要哪些支持非常重要。将医疗保健提供者的需求置于卡特和博格的健康专业人员幸福感领导力影响模型（2022 年）中，可以帮助领导者有针对性地关注提供者幸福感的各个方面，并始终意识到在危机期间和情况正常时所需的支持。
