Department of Health and Community Systems, University of Pittsburgh School of Nursing, Pittsburgh, PA, USA.
Department of Health and Community Systems, University of Pittsburgh School of Nursing, Pittsburgh, PA, USA.
Arch Psychiatr Nurs. 2023 Apr;43:150-152. doi: 10.1016/j.apnu.2023.03.001. Epub 2023 Mar 13.
The purpose of the quality improvement project is to explore the patient experience of telehealth services in a mental health setting during the COVID-19 pandemic. A cross-sectional survey design was deployed in an outpatient psychiatric setting. Forty-five participants completed the survey, and the smartphone was the most frequently used and preferred device for their telehealth service. Participants exhibited a high level of usability for telehealth services (Mean = 5.82, SD = 1.21). Telehealth can be a way to solve the problem of not having enough mental health services available, even though there are potential barriers such as digital literacy and human engagement.
本质量改进项目旨在探讨 COVID-19 大流行期间精神卫生保健环境中远程医疗服务的患者体验。采用横断面调查设计，在一家精神科门诊开展。共有 45 名参与者完成了调查，智能手机是他们最常使用和首选的远程医疗服务设备。参与者对远程医疗服务的可用性评价很高（Mean=5.82, SD=1.21）。尽管存在数字素养和人际互动等潜在障碍，但远程医疗可以成为解决心理健康服务不足问题的一种途径。
