Steidtmann Dana, McBride S, Mishkind M, Shore J
Helen & Arthur E. Johnson Depression Center, University of Colorado-Anschutz Medical Campus, 1890 N. Revere Ct. Suite 5240, Aurora, CO, 80045, USA.
Brain and Behavior Innovations Center, Department of Psychiatry, University of Colorado-Anschutz Medical Campus, Aurora, CO, 80045, USA.
Curr Psychiatry Rep. 2025 Apr 5. doi: 10.1007/s11920-025-01607-7.
Hybrid work is common in mental health care following the COVID-19 pandemic. Although widespread, little is known about how to optimize it. We review relevant literature for patients, employees and mental health systems, and offer guidance on navigating tradeoffs in the application of hybrid work.
Patients often prefer telehealth visits due to convenience, but in-person visits are sometimes clinically indicated or preferred. The mental health workforce appreciates reduced commutes and flexibility, though may risk increased isolation and work fatigue. Mental health systems may realize cost savings, although these may create challenges for accommodating patient in-person needs or employee preferences. Hybrid work in mental health care presents a promising path forward but requires thoughtful tradeoff management. It is unlikely that all benefits of hybrid work can be realized at once. Settings may benefit from identifying top priorities and designing hybrid work arrangements accordingly.
在2019冠状病毒病大流行之后，混合工作模式在精神卫生保健领域很常见。尽管这种模式很普遍，但对于如何优化它却知之甚少。我们回顾了针对患者、员工和精神卫生系统的相关文献，并就混合工作模式应用中的权衡取舍提供指导。
患者通常因便利而更喜欢远程医疗就诊，但有时临床需要或患者更倾向于面对面就诊。精神卫生工作人员对减少通勤和工作灵活性表示赞赏，不过可能会面临孤独感增加和工作疲劳的风险。精神卫生系统可能会实现成本节约，尽管这可能给满足患者面对面需求或员工偏好带来挑战。精神卫生保健中的混合工作模式是一条充满希望的前进道路，但需要进行深思熟虑的权衡管理。不太可能同时实现混合工作的所有好处。各机构可能会从确定首要任务并据此设计混合工作安排中受益。
