Deng Yuanbing, Zhang Xinhui, Zhang Bowen, Zhang Bei, Qin Jing
School of Journalism and Communication, New Media Research Institute, Zhengzhou University, Zhengzhou, Henan, China.
Xinhua News Agency, Mu Qing Research Center of Zhengzhou University, Zhengzhou, Henan, China.
Front Psychol. 2023 Mar 22;14:1111917. doi: 10.3389/fpsyg.2023.1111917. eCollection 2023.
Museums use digital resources to provide online services to the public, and a "digital museuming" boom has started. The mechanism of online museum visiting and its impact on willingness to visit on site has become an important issue of widespread concern. Therefore, based on the theory of presence and cognitive-emotional-behavioral theory, this paper introduces perceived value and cultural identity as mediating variables to explore the influence of the digital museuming experience on the willingness to visit on site from the audience's perspective.
Questionnaires were distributed, using the snowball sampling method, and 429 valid questionnaires were returned.
The empirical test presents the following results: (1) virtual reality technology multi-dimensionally expands the digital museuming experience; (2) immersion, interaction and available experience promote willingness to visit on-site; (3) hedonic experience in the process of digital museuming cannot be ignored; and (4) perceived value and cultural identity play a mediating role.
User experience of visiting virtual museums, perceived value and cultural identity influence user willingness to visit museums in the field, but perceived value does not enhance the user's cultural identity, maybe due to the inability of the online experience to increase the depth of the experience.
博物馆利用数字资源向公众提供在线服务,“数字博物馆体验”热潮已然兴起。在线参观博物馆的机制及其对实地参观意愿的影响已成为广受关注的重要问题。因此,本文基于临场感理论和认知 - 情感 - 行为理论,引入感知价值和文化认同作为中介变量,从受众角度探讨数字博物馆体验对实地参观意愿的影响。
采用滚雪球抽样法发放问卷,共回收有效问卷429份。
实证检验呈现以下结果:(1)虚拟现实技术从多维度拓展了数字博物馆体验;(2)沉浸感、交互性和可得性体验促进实地参观意愿;(3)数字博物馆体验过程中的享乐体验不容忽视;(4)感知价值和文化认同发挥中介作用。
虚拟博物馆参观的用户体验、感知价值和文化认同影响用户实地参观博物馆的意愿,但感知价值并未增强用户的文化认同,这可能是由于在线体验无法增加体验深度所致。