Prasetyo Yogi Tri, Perez Jehorom Px Alegre, Gumasing Ma Janice J, Persada Satria Fadil, Nadlifatin Reny
International Bachelor Program in Engineering, Yuan Ze University, Taoyuan, Taiwan.
Departmentof Industrial Engineering and Management, Yuan Ze University, Taoyuan, Taiwan.
Work. 2023;76(2):749-758. doi: 10.3233/WOR-220470.
Improving employee performance has been crucial in different organizations for it reflects the company's product and service quality.
The purpose of this study was to determine the factors affecting employee performance in the engineering and technology department in the Philippines during the COVID-19 pandemic.
The effects of these factors such as communication, empathy, encouragement, growth and rewards to employee performance were analyzed.
Structural equation modeling (SEM) revealed that among the five factors, the encouragement, growth, and rewards were found to have a significant effect on employee performance in the engineering and technology department. Surprisingly, communication and empathy were found to have no significant effect to employee performance.
This was the first study that investigated the factors affecting employee performance in the engineering and technology department in the Philippines during the COVID-19 pandemic. The results could serve as a guideline for the management under this type of department. The framework could also be helpful for sustaining the elevated performance of the employees in the engineering and technology department.
提高员工绩效在不同组织中至关重要，因为它反映了公司的产品和服务质量。
本研究旨在确定在新冠疫情期间影响菲律宾工程技术部门员工绩效的因素。
分析了沟通、同理心、鼓励、成长和奖励等因素对员工绩效的影响。
结构方程模型（SEM）显示，在这五个因素中，鼓励、成长和奖励对工程技术部门的员工绩效有显著影响。令人惊讶的是，沟通和同理心对员工绩效没有显著影响。
这是第一项调查新冠疫情期间影响菲律宾工程技术部门员工绩效因素的研究。研究结果可为该部门的管理层提供指导方针。该框架也有助于维持工程技术部门员工的高绩效。
