Szakál Dorina, Cao Xu, Fehér Orsolya, Gere Attila
Department of Hospitality, Faculty of Commerce, Hospitality and Tourism, Budapest Business School, Alkotmány utca 9-11, H-1045, Budapest, Hungary.
Institute of Agribusiness, Hungarian University of Agriculture and Life Sciences, Villányi út 29-31, H-1118, Budapest, Hungary.
Curr Res Food Sci. 2023 Apr 25;6:100508. doi: 10.1016/j.crfs.2023.100508. eCollection 2023.
Playing ethnic music in restaurants increases consumer experience. Studies show, furthermore, that ethnic congruence of music and food affects food selection but not the liking of customers. An eye-tracking study was completed with 104 participants to uncover if there is an effect of ethnic music on selecting ethnic foods. German, Hungarian, Italian, and Spanish ethnic music was played while participants choose congruent starters, main dishes, and desserts. Results show that visual attention decreased when any background music was played. However, when played, the highest visual attention was recorded during Spanish music. Similarly, the most visual attention was recorded on Spanish dishes. Food choice frequencies showed no differences among the four nations. However, after aggregating German-Hungarian and Italian-Spanish music and dishes, it turned out that participants chose congruent music and food. Choice predictions were also completed on data with and without ethnic music. The performance of prediction models significantly increased when music was played. These findings highlight a clear link between music and food choices, and that music helped participants complete their choices and decide faster.
在餐厅播放民族音乐可提升消费者体验。此外,研究表明,音乐与食物的民族一致性会影响食物选择,但不会影响顾客的喜好程度。一项针对104名参与者的眼动追踪研究完成,以探究民族音乐对选择民族食物是否有影响。在参与者选择与之匹配的开胃菜、主菜和甜点时,播放了德国、匈牙利、意大利和西班牙的民族音乐。结果显示,播放任何背景音乐时,视觉注意力都会下降。然而,播放音乐时,西班牙音乐播放期间记录到的视觉注意力最高。同样,西班牙菜肴吸引的视觉注意力最多。四个国家之间的食物选择频率没有差异。然而,在将德国 - 匈牙利以及意大利 - 西班牙的音乐和菜肴汇总后,结果发现参与者会选择与之匹配的音乐和食物。还针对有民族音乐和没有民族音乐的数据完成了选择预测。播放音乐时,预测模型的表现显著提高。这些发现凸显了音乐与食物选择之间的明确联系,并且音乐有助于参与者完成选择并更快做出决定。