Department of Organizational Behavior/Human Resource Management, China Europe International Business School.
Organizational Leadership Division, Leeds School of Business, University of Colorado Boulder.
J Appl Psychol. 2024 Jul;109(7):1039-1058. doi: 10.1037/apl0001109. Epub 2023 Jun 8.
Though we would like to believe that people universally consider workplace mistreatment to be an indicator of injustice, we describe why bystanders can react to justice events (in this study, vicariously observing or becoming aware of others being mistreated) with diverging perceptions of organizational injustice. We show that a bystander's gender and their gender similarity to the target of mistreatment can produce identity threat, which affects whether bystanders perceive the overall organization to be rife with gendered mistreatment and unfairness. Identity threat develops via two pathways-an emotion-focused reaction and a cognitive-focused processing of the event-and each pathway distally relates to different levels of bystanders' justice perceptions. We test these notions in three complementary studies: two laboratory experiments ( = 563; = 920) and a large field study ( = 8,196 employees in 546 work units). Results generally show that bystanders who are women or similar in gender to the target of mistreatment reported different levels of emotional and cognitive identity threat that related to psychological gender mistreatment climate and workplace injustice following the incident as compared to men and those not similar in gender to the target. Overall, by integrating and extending bystander theory and dual-process models of injustice perceptions, through this work, we provide a potentially overlooked reason why negative behaviors like incivility, ostracism, and discrimination continue to occur in organizations. (PsycInfo Database Record (c) 2024 APA, all rights reserved).
虽然我们希望相信,人们普遍认为工作场所的虐待是不公正的标志,但我们描述了为什么旁观者会对正义事件(在本研究中,间接地观察或意识到他人受到虐待)产生不同的组织不公正感。我们表明,旁观者的性别及其与受虐待者的性别相似性会产生身份威胁,这会影响旁观者是否认为整个组织普遍存在性别虐待和不公平。身份威胁通过两种途径发展——情绪焦点反应和对事件的认知焦点处理——每种途径都与旁观者正义感知的不同层次相关。我们在三项互补研究中检验了这些概念:两项实验室实验(=563;=920)和一项大型现场研究(=8196 名员工,546 个工作单位)。结果普遍表明,与男性和与受虐待者性别不相似的旁观者相比,女性或与受虐待者性别相似的旁观者报告了不同程度的情绪和认知身份威胁,这与事件发生后心理性别虐待氛围和工作场所不公正有关。总的来说,通过整合和扩展旁观者理论和不公正感知的双过程模型,通过这项工作,我们提供了一个可能被忽视的原因,即为什么像粗野、排斥和歧视这样的负面行为在组织中继续发生。(PsycInfo 数据库记录(c)2024 APA,保留所有权利)。