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观察到的职场对女性的无礼行为、人际不公正感以及观察者的职业幸福感:观察者性别的差异影响。

Observed Workplace Incivility toward Women, Perceptions of Interpersonal Injustice, and Observer Occupational Well-Being: Differential Effects for Gender of the Observer.

作者信息

Miner Kathi N, Cortina Lilia M

机构信息

Department of Psychology and Women's and Gender Studies Program, Texas A&M University College Station, TX, USA.

Departments of Psychology and Women's Studies, University of Michigan Ann Arbor, MI, USA.

出版信息

Front Psychol. 2016 May 17;7:482. doi: 10.3389/fpsyg.2016.00482. eCollection 2016.

Abstract

The present study examined perceptions of interpersonal injustice as a mediator of the relationship between observed incivility toward women at work and employees' occupational well-being. We also examined gender of the observer as a moderator of these mediational relationships. Using online survey data from 1702 (51% women; 92% White) employees, results showed that perceptions of injustice partially mediated the relationship between observed incivility toward women and job satisfaction, turnover intentions, and organizational trust. Men reported greater perceptions of injustice than did women the more they observed the uncivil treatment of women at work, and the indirect effects of observed incivility toward women on well-being were stronger for men compared to women. Observed incivility toward women also had direct relationships with the occupational well-being outcomes over and above the impact mediated through injustice, particularly for women. Specifically, observing incivility toward female coworkers directly related to lowered job satisfaction and perceptions of safety for female bystanders. In addition, although both male and female bystanders reported heightened turnover intentions and lowered trust in the organization with higher levels of observed incivility toward women, these relationships were stronger for female than male observers. Our findings both replicate and extend past research on vicarious workplace incivility toward women.

摘要

本研究考察了人际不公感作为工作场所中观察到的对女性的无礼行为与员工职业幸福感之间关系的中介作用。我们还考察了观察者的性别作为这些中介关系的调节变量。利用来自1702名员工(51%为女性;92%为白人)的在线调查数据,结果表明,不公感部分中介了观察到的对女性的无礼行为与工作满意度、离职意向和组织信任之间的关系。男性观察到工作场所中对女性的无礼对待越多,他们报告的不公感就比女性更强,而且观察到的对女性的无礼行为对幸福感的间接影响,男性比女性更强。观察到的对女性的无礼行为除了通过不公感产生的中介影响外,还与职业幸福感结果存在直接关系,尤其是对女性而言。具体而言,观察到对女同事的无礼行为与工作满意度降低以及女性旁观者的安全感降低直接相关。此外,尽管男性和女性旁观者都报告说,观察到对女性的无礼行为程度越高,离职意向越高,对组织的信任越低,但这些关系对女性观察者比对男性观察者更强。我们的研究结果既重复了以往关于工作场所对女性间接无礼行为的研究,又对其进行了拓展。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/1024/4868856/a7df1c5d36e7/fpsyg-07-00482-g0001.jpg

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