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社区药剂师从业者的职业倦怠与适应力

Burnout and Resilience in the Community-Based Pharmacist Practitioner.

作者信息

Cline Kristine M, Mehta Bella

机构信息

The Ohio State University College of Pharmacy.

出版信息

Innov Pharm. 2022 Dec 26;13(4). doi: 10.24926/iip.v13i4.4818. eCollection 2022.

Abstract

The primary objective was to assess presence of community-based pharmacist practitioner burnout and workplace stress through administration of validated tools. Pharmacists licensed in Ohio received an invitation to participate in the anonymous online assessment via Qualtrics™ using emails available via the State Board of Pharmacy listserv. The survey assessed emotional exhaustion, depersonalization, and personal accomplishment using a validated tool, the Maslach Burnout Inventory (MBI). The Areas of Worklife Survey (AWS) was used to assess stressors as they relate to burnout and job stress. This study was approved by The Ohio State University Institutional Review Board. There were 1,425 complete responses. Based on the study sample, 67.2% of community-based pharmacists are experiencing burnout. When asked to self-identify workplace stressors, respondents primarily described the Workload, Control, and Reward dimensions of the AWS. The most commonly reported coping mechanisms were self-care strategies (28.4%), mindfulness (17.6%), and personal time/time off (15.3%). Respondents suggested that organizations address staffing (50.2%) and development of a culture of well-being (17.2%) to promote well-being. This study allowed insight into workplace stressors for community-based pharmacists and strategies organizations can employ to improve their well-being. Future studies are needed to assess the efficacy of these interventions.

摘要

主要目标是通过使用经过验证的工具来评估社区药剂师从业者的职业倦怠和工作场所压力状况。俄亥俄州持牌药剂师收到邀请,通过Qualtrics™利用州药房委员会邮件列表中的电子邮件参与匿名在线评估。该调查使用经过验证的工具——马氏职业倦怠量表(MBI)来评估情感耗竭、去个性化和个人成就感。工作生活领域调查(AWS)用于评估与职业倦怠和工作压力相关的压力源。本研究获得了俄亥俄州立大学机构审查委员会的批准。共有1425份完整回复。基于研究样本,67.2%的社区药剂师正经历职业倦怠。当被要求自行识别工作场所压力源时,受访者主要描述了AWS的工作量、控制和奖励维度。最常报告的应对机制是自我护理策略(28.4%)、正念(17.6%)和个人时间/休假(15.3%)。受访者建议组织解决人员配备问题(50.2%)并营造一种促进健康的文化(17.2%)。这项研究有助于深入了解社区药剂师的工作场所压力源以及组织可以采用的促进其健康的策略。未来需要进行研究以评估这些干预措施的效果。

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