听力保健利益相关者对远程听力学实施的看法：COVID-19 大流行期间的经验教训和未来道路。
Hearing Health Care Stakeholders' Perspectives on Teleaudiology Implementation: Lessons Learned During the COVID-19 Pandemic and Pathways Forward.
机构信息
Audiology, College of Nursing and Health Sciences, Flinders University, South Australia, Australia.
TWJ Foundation Fellow in Otology & Auditory Implantation, Department of Clinical Neurosciences, University of Cambridge, United Kingdom.
出版信息
Am J Audiol. 2023 Sep 6;32(3):560-573. doi: 10.1044/2023_AJA-23-00001. Epub 2023 Jun 22.
PURPOSE
The purpose of this study was to explore how teleaudiology is perceived by Australian-based hearing health care stakeholders (clients, clinicians, students, academics, and industry partners) to inform future teleaudiology implementation.
METHOD
Five cross-sectional online surveys were adopted, and a total of 366 stakeholders responded (173 clients, 110 clinicians, 58 students, 19 academics, and six industry partners).
RESULTS
Results show that 55% of clients and over 90% of clinicians, students, academics, and industry partners knew what teleaudiology was. Experience in teleaudiology appointments was shared by 85% of clinicians and 7% of clients. Moreover, 98% of clients were not offered any teleaudiology appointments. Teleaudiology apps were used by 66% of clinicians and 26% of clients. Both clients and clinicians acknowledged the benefits of teleaudiology including convenience and accessibility and identified drawbacks, such as loss of personal interaction and communication difficulty. About 80% of students and academics reported inclusion of teleaudiology within their universities' curriculum but only to a limited extent. Low teleaudiology uptake rates in placement clinics, as well as insufficient funding and staffing, were suggested as barriers to learning and teaching teleaudiology. Industry partners were generally confident in training clinicians to use teleaudiology products and teaching students on teleaudiology, but only one industry partner had been invited by universities for teaching purposes.
CONCLUSIONS
Low teleaudiology use and reserved attitudes toward widespread teleaudiology implementation were observed among clients. Clinicians, students, academics, and industry partners generally displayed positive attitudes toward teleaudiology use. Increasing awareness of teleaudiology services and collaboration between stakeholders are crucial in promoting teleaudiology uptake.
SUPPLEMENTAL MATERIAL
目的
本研究旨在探讨澳大利亚听力保健利益相关者（客户、临床医生、学生、学者和行业合作伙伴）如何看待远程听力学，以为未来的远程听力学实施提供信息。
方法
采用了五份横断面在线调查，共有 366 名利益相关者做出了回应（173 名客户、110 名临床医生、58 名学生、19 名学者和 6 名行业合作伙伴）。
结果
结果表明，55%的客户和 90%以上的临床医生、学生、学者和行业合作伙伴知道远程听力学是什么。85%的临床医生和 7%的客户分享了远程听力学预约的经验。此外，98%的客户没有提供任何远程听力学预约。66%的临床医生和 26%的客户使用远程听力学应用程序。客户和临床医生都承认远程听力学的好处，包括方便和可及性，并指出了一些缺点，如人际互动的丧失和沟通困难。约 80%的学生和学者报告说，远程听力学已经纳入了他们所在大学的课程，但只是在有限的范围内。实习诊所中远程听力学使用率较低，以及资金和人员配备不足，被认为是学习和教授远程听力学的障碍。行业合作伙伴普遍有信心培训临床医生使用远程听力学产品，并教授学生远程听力学，但只有一家行业合作伙伴被大学邀请进行教学。
结论
在客户中观察到远程听力学的使用率较低，且对广泛实施远程听力学持保留态度。临床医生、学生、学者和行业合作伙伴普遍对远程听力学的使用持积极态度。提高对远程听力学服务的认识和利益相关者之间的合作对于促进远程听力学的采用至关重要。
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