Olivares Sebastián, Olmos Claudio, Ruiz-Tagle José, Campaña Gonzalo
Campo Clínica INDISA, Facultad de Medicina, Universidad Andrés Bello, Santiago, Chile.
Informática Biomédica, Escuela de Salud, Santiago, Chile.
Rev Med Chil. 2022 Oct;150(10):1342-1350. doi: 10.4067/S0034-98872022001001342.
COVID-19 pandemic increased the prevalence of burnout syndrome.
To describe the prevalence of burnout syndrome in health care workers of a private clinic in the Metropolitan Region of Chile.
Cross-sectional study, the study population were health care workers of a private clinic. An online version of Maslach Burnout Inventory-Human Service Survey was applied during June 2020. Variables such as age, sex, marital status, number of children, service, occupation, and night shift were studied.
We collected 846 responses. A 36% (95% confidence intervals (CI) [32,8-39,2]) prevalence of high levels of burnout syndrome was found. Thirty one percent (95% CI [28,1-34,3]) of the respondents had high levels of emotional exhaustion (AE), 33% (95%CI [29,8-36,2]) had low personal fulfillment (RP) and 30% (95%CI [26,6-32,7]) had high levels of depersonalization (DP).
Healthcare workers showed concerning levels of burnout syndrome. It is recommended to pay special attention to high levels of emotional exhaustion in nursing and night shift staff. Institutions should develop and apply prevention and emotional support strategies in health personnel.
新冠疫情增加了职业倦怠综合征的患病率。
描述智利首都大区一家私人诊所医护人员职业倦怠综合征的患病率。
横断面研究，研究人群为一家私人诊所的医护人员。2020年6月应用了马氏职业倦怠量表-人类服务调查的在线版本。研究了年龄、性别、婚姻状况、子女数量、服务、职业和夜班等变量。
我们收集到846份回复。发现职业倦怠综合征高水平患病率为36%（95%置信区间[32.8, 39.2]）。31%（95%置信区间[28.1, 34.3]）的受访者有高水平的情感耗竭（AE），33%（95%置信区间[29.8, 36.2]）有低个人成就感（RP），30%（95%置信区间[26.6, 32.7]）有高水平的去个性化（DP）。
医护人员的职业倦怠综合征水平令人担忧。建议特别关注护理人员和夜班人员的高水平情感耗竭。各机构应制定并应用针对卫生人员的预防和情感支持策略。
