Flanigan Shawn Teresa
San Diego State University, San Diego, USA.
Voluntas. 2023 May 30:1-17. doi: 10.1007/s11266-023-00577-9.
The article examines how nonprofit organization staff navigate organizational mission as they encounter complex systems problems outside their area of expertise, focusing on environmental organizations encountering homelessness in river watersheds. Drawing on surveys from seventy-three individuals from forty-three organizations and interviews with seventeen nonprofit staff, I find that staff who demonstrate systems thinking are more likely to describe integrating complex systems problems into their mission and activities in meaningful ways. Not interacting with systems issues due to lack of skill is most often explained with language of mission adherence and avoiding mission drift.
本文探讨了非营利组织工作人员在遇到其专业领域之外的复杂系统问题时，如何践行组织使命，重点关注河流流域中面临无家可归问题的环保组织。通过对来自43个组织的73个人的调查以及对17名非营利组织工作人员的访谈，我发现，表现出系统思维的工作人员更有可能以有意义的方式将复杂系统问题融入其使命和活动中。因缺乏技能而不与系统问题互动，这通常用坚持使命和避免使命偏离的语言来解释。
