Schoellbauer Julia, Hartner-Tiefenthaler Martina, Kelliher Clare
Department of Occupational, Economic, and Social Psychology, Faculty of Psychology, University of Vienna, Vienna, Austria.
Department of Labor Science and Organization, Institute of Management Science, TU Wien, Vienna, Austria.
Front Psychol. 2023 Jul 5;14:1175641. doi: 10.3389/fpsyg.2023.1175641. eCollection 2023.
Especially in knowledge-intensive professions, workers engage in work-related communication and access digital work content outside of working hours. Scientific research on technology-based work extending has flourished in recent decades, but yielded inconclusive results about its relationship with workers' wellbeing and focused on different temporal characteristics of the behaviour. Consequently, in this article, we address the question of whether different temporal characteristics of technology-based work extending, such as the frequency and duration of the behaviour, may have different consequences for workers' wellbeing. In the course of a systematic literature review, we analyzed 78 empirical studies published between 2007 and 2021 that investigate the relationship between the self-rated frequency and the self-rated duration of work extending behaviours and 14 wellbeing indicators. Whereas most studies examined the frequency of work extending behaviours and its consequences, only 19 studies examined the effects of its duration. Based on our findings, we propose three effects: The strain effect of frequent work extending, the gain effect of sustained work extending, and the loss-of-private-time effect inherent to work extending and independent from its frequency and duration. Our findings not only provide in-depth information on a widespread contemporary behaviour and its psychological implications, we also reveal research gaps and shed light on behaviours associated with role transitions and thus contribute to boundary theory.
特别是在知识密集型职业中,员工会在工作时间之外参与与工作相关的沟通并访问数字工作内容。近几十年来,关于基于技术的工作延伸的科学研究蓬勃发展,但关于其与员工幸福感的关系得出的结果尚无定论,且研究重点放在了该行为的不同时间特征上。因此,在本文中,我们探讨了基于技术的工作延伸的不同时间特征,如行为的频率和时长,是否可能对员工幸福感产生不同影响这一问题。在系统的文献综述过程中,我们分析了2007年至2021年间发表的78项实证研究,这些研究调查了工作延伸行为的自评频率和自评时长与14项幸福感指标之间的关系。虽然大多数研究考察了工作延伸行为的频率及其影响,但只有19项研究考察了其时长的影响。基于我们的研究结果,我们提出了三种效应:频繁工作延伸的压力效应、持续工作延伸的收益效应,以及工作延伸所固有的、与频率和时长无关的私人时间损失效应。我们的研究结果不仅提供了关于一种普遍存在的当代行为及其心理影响的深入信息,还揭示了研究空白,并阐明了与角色转变相关的行为,从而为边界理论做出了贡献。