[Patient-centered radiology : What patients want from radiologists].

BACKGROUND

In the transition from volume-based to value-based radiology, patient communication plays a crucial role in terms of patient-centeredness in radiology. This overview article aims to describe various patient contact situations in a radiology setting and discuss them based on current literature, including any recommendations for action if applicable.

OBJECTIVES

What do patients wish for from radiologists?

MATERIALS AND METHODS

Digital literature research with a narrative summary of important publications on patient-centeredness in the context of communication in the radiology-patient relationship.

RESULTS

There is limited literature available in most areas regarding communication between radiology and patients. The most common type of literature found is surveys that assess patients' opinions, which sometimes yield divergent results regarding preferences for direct communication with radiologists after the examination. However, it has been shown that direct patient conversations and an empathetic physician-patient relationship allow for a positive evaluation of radiology and foster a sense of appreciation.

CONCLUSION

As we transition from volume-based to value-based radiology, it will be crucial for radiology to optimize the physician-patient relationship through improved communication, both verbally and by utilizing new media.