School of International and Public Affairs, Shanghai Jiaotong University, Shanghai, China.
Law School of Shanghai University of International Business and Economics, Shanghai, China.
PLoS One. 2023 Aug 18;18(8):e0285104. doi: 10.1371/journal.pone.0285104. eCollection 2023.
Based on the leadership-member exchange perspective, this study proposes that subordinates are more likely to express their voice in a leader-supported work environment, and this relationship is stronger when they have close social ties with their supervisor. In the case of subordinates supported by supervisors, public service motivation serves as a psychological mechanism to promote them to express voice behavior. This study also explains the boundary effect of the supervisor-subordinate's guanxi perspective in affecting supervisor support and subordinate's voice behavior. A longitudinal survey of 136 front-line public officers has been conducted to check this theoretical model in China, and their data verified the moderated-mediation model results. Implications for management theory and practice are discussed.
基于领导-成员交换视角,本研究提出,下属在领导支持的工作环境中更有可能表达意见,而当他们与主管有密切的社会关系时,这种关系更为强烈。在得到主管支持的情况下,公共服务动机是一种促进下属表达意见行为的心理机制。本研究还解释了主管-下属关系视角对主管支持和下属意见行为的影响的边界效应。在中国,对 136 名一线公职人员进行了纵向调查,以检验这一理论模型,他们的数据验证了调节中介模型的结果。讨论了对管理理论和实践的启示。