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从新冠肺炎患者视角评估护士的关怀行为

Assessment of Nurses' Caring Behaviors from the Perspective of Covid-19 Patients.

作者信息

Zahaki Arasteh Saeed, Rezapour-Nasrabad Rafat, Mousavizadeh Seyedeh Narjes, Nasiri Malihe

机构信息

Department of Psychiatric Nursing and Management, School of Nursing and Midwifery, Shahid Beheshti University of Medical Sciences, Tehran, Iran.

Department of Basic Sciences, Faculty of Nursing and Midwifery, Shahid Beheshti University of Medical Sciences, Tehran, Iran.

出版信息

J Patient Exp. 2023 Aug 21;10:23743735231196378. doi: 10.1177/23743735231196378. eCollection 2023.

DOI:10.1177/23743735231196378
PMID:37614980
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC10443944/
Abstract

Caring behaviors are an important focus of nurses' physical and technical aspects of caring. By identifying and comprehending the nurses' caring behaviors from the perspective of the patients, as well as taking into account the elements influencing caring behaviors during the Covid-19 pandemic, we may plan to offer nursing care and caring behaviors based on the needs of the patients. In this cross-sectional study, purposive sampling was used to collect data from both the Demographic Questionnaire and the Nurses' Caring Behavior Questionnaire. The results showed that the respectful relationship field had an average score of 33.57, the professional knowledge and skill field at 15.35, and the overall mean score for the questionnaire was 43.92, with the mean score from the questionnaire being higher than the real mean score. It may be concluded that this component of nurses' behavior is seen favorably by patients in the Covid-19 ward. Additionally, the patients in the Covid-19 ward thought the mean score from the questionnaire on professional knowledge and skills was good because it was higher than the real mean score. The questionnaire's overall score was likewise greater than its mean overall score. Overall, it can be concluded that patients in the Covid-19 ward have a positive opinion of the nurses' level of caring behaviors. These results indicate that it is possible to achieve ideal caring and full patient satisfaction by planning and considering future outlook in order to educate and empower nurses in terms of correct caring behaviors, and to provide quality caretaking.

摘要

关怀行为是护士关怀的身体和技术方面的一个重要关注点。通过从患者的角度识别和理解护士的关怀行为,并考虑到新冠疫情期间影响关怀行为的因素,我们可以计划根据患者的需求提供护理和关怀行为。在这项横断面研究中,采用目的抽样法从人口统计学问卷和护士关怀行为问卷中收集数据。结果显示,尊重关系领域的平均得分为33.57,专业知识和技能领域为15.35,问卷的总体平均得分为43.92,问卷的平均得分高于实际平均得分。可以得出结论,在新冠病房中,患者对护士这方面的行为评价良好。此外,新冠病房的患者认为专业知识和技能问卷的平均得分不错,因为它高于实际平均得分。问卷的总分同样高于其总体平均得分。总体而言,可以得出结论,新冠病房的患者对护士的关怀行为水平持积极看法。这些结果表明,通过规划和考虑未来前景,以便在正确的关怀行为方面对护士进行教育和赋能,并提供优质护理,可以实现理想的关怀并让患者完全满意。

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