Department of Nursing, Zigong First People's Hospital, Zigong 643000, China.
Xiangya School of Nursing, Central South University, Changsha 410013, China.
Int J Environ Res Public Health. 2023 Feb 3;20(3):2717. doi: 10.3390/ijerph20032717.
During the COVID-19 pandemic, the quality of nursing care was a concern due to nurses' overwhelming workload. A cross-sectional design was conducted to compare perceptions between nurses and patients about the quality of nursing care for COVID-19 patients and to explore factors associated with these perceptions. Data were collected during the COVID-19 pandemic from 17 March to 13 April 2020 in five hospitals in Wuhan, China. Perceptions of care quality were assessed among nurses and patients using the Caring Behaviors Inventory. Nurses rated the quality of caring behaviors higher than patients. Both nurses and patients rated technical caring behaviors at high levels and rated the item related to "spending time with the patient" the lowest, while patients rated it much lower than nurses. Nurses' sex, participation in ethical training organized by the hospital, professional title, being invited to Wuhan, and length of working experience in years were significantly associated with nurses' self-evaluated caring behaviors. Moreover, inpatient setting and communication mode were significantly associated with patients' self-evaluated caring behaviors.
在 COVID-19 大流行期间，由于护士的工作量过大，护理质量令人担忧。本研究采用横断面设计，比较了护士和患者对 COVID-19 患者护理质量的看法，并探讨了这些看法的相关因素。数据于 2020 年 3 月 17 日至 4 月 13 日在中国武汉的五家医院收集。使用关怀行为量表评估护士和患者对护理质量的看法。护士对关怀行为的评价高于患者。护士和患者都对技术关怀行为评价较高，而对“与患者共度时光”这一项评价最低，而患者的评价远低于护士。护士的性别、参与医院组织的伦理培训、职称、是否受邀前往武汉以及工作年限与护士自我评估的关怀行为显著相关。此外，住院环境和沟通模式与患者自我评估的关怀行为显著相关。
