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关于创建协作性新生儿重症监护病房环境以支持团队合作和学员教育的建议。

Recommendations for creating a collaborative NICU environment to support teamwork and trainee education.

作者信息

Marc-Aurele Krishelle, Branche Tonia, Adams Aaron, Feister John, Boyle Kristine, Scala Melissa

机构信息

University of California San Diego, San Diego, CA, USA.

Feinberg School of Medicine, Northwestern University, Chicago, IL, USA.

出版信息

J Perinatol. 2023 Dec;43(12):1520-1525. doi: 10.1038/s41372-023-01756-8. Epub 2023 Aug 24.

Abstract

In a 2022 survey, a majority of neonatology program directors reported regular conflict between neonatal-perinatal fellows and frontline providers (FLPs) (i.e., neonatal nurse practitioners (NNPs), neonatal physician assistants (PAs), and neonatal hospitalists). This paper reviews recommendations of a multidisciplinary workgroup for creating a more collaborative unit environment that supports teamwork and education. The self-study framework is a helpful tool to identify specific pressure points at individual institutions. Implementing clear guidelines for procedural distribution and role clarification are often critical interventions. FLPs and Pediatric Physician Trainees may benefit from conflict management coaching and communication training. At the same time, we recommend that respective leaders support a psychologically safe environment for team members to feel safe to solve problems on their own. Going forward, more work is important to optimize teamwork in the setting of anticipated staffing shortages, limitations to resident neonatology exposure, changes in training requirements, and ongoing development of the FLP role.

摘要

在2022年的一项调查中,大多数新生儿科项目主任报告称,新生儿-围产期研究员与一线医疗人员(FLP,即新生儿执业护士(NNP)、新生儿医师助理(PA)和新生儿住院医师)之间经常发生冲突。本文回顾了一个多学科工作组提出的建议,旨在营造一个更具协作性的科室环境,以支持团队合作和教育。自我研究框架是识别各机构具体压力点的有用工具。实施明确的程序分配指南和角色澄清通常是关键干预措施。一线医疗人员和儿科医师实习生可能会从冲突管理培训和沟通培训中受益。同时,我们建议各部门领导营造一个心理安全的环境,让团队成员能够放心地自行解决问题。展望未来,在预期人员短缺、新生儿科住院医师接触机会有限、培训要求变化以及一线医疗人员角色不断发展的情况下,开展更多工作对于优化团队合作至关重要。

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