Student Research Committee, Kerman University of Medical Sciences, Kerman, Iran.
Health in Disasters and Emergencies Research Center, Institute for Futures Studies in Health, Kerman University of Medical Sciences, Kerman, Iran.
BMC Health Serv Res. 2023 Sep 6;23(1):956. doi: 10.1186/s12913-023-09920-8.
The daily increase of infected individuals and mortalities related to COVID-19 in Iran increased public fear and anxiety and affected the job performance of many health workers, including the Iranian Red Crescent Society, as one of the organizations responding to COVID-19.
This study aimed to explore the experiences of Red Crescent rescuers, using a qualitative method with an interpretative phenomenological analysis (IPA), and by conducting semi-structured and in-depth interviews with Red Crescent relief workers from Mashhad in September 2020. Participants were selected by purposive sampling.
Rescuers in the Red Crescent Society, had gained different experiences during the COVID-19 pandemic. The experiences were categorized into four main themes. These main themes were: (1) Psychological disorders, (2) Organizational support (3) Mis-management (both structural and human factors), and (4) Opportunities.
The COVID-19 epidemic did create unique opportunities to understand the pitfalls of the Red Crescent aid services. Red Crescent rescue workers suffered from psychological symptoms, and mismanagement was also present. Psychological support and organizational improvements should be implemented.
伊朗 COVID-19 感染人数和死亡人数的日增，加剧了公众的恐惧和焦虑，并影响了许多卫生工作者的工作表现，包括应对 COVID-19 的组织之一——伊朗红新月会。
本研究旨在使用解释性现象学分析（IPA）的定性方法，探索红新月救援人员的经验。研究于 2020 年 9 月在马什哈德对红新月救援人员进行了半结构化和深入的访谈。参与者通过目的性抽样选择。
红新月会救援人员在 COVID-19 大流行期间获得了不同的经验。这些经验分为四个主要主题。这些主要主题包括：（1）心理障碍，（2）组织支持，（3）管理不善（包括结构和人为因素），和（4）机会。
COVID-19 疫情确实为了解红新月援助服务的缺陷创造了独特的机会。红新月救援人员遭受心理症状困扰，管理不善也存在。应提供心理支持和组织改进。
