J Hosp Palliat Nurs. 2023 Dec 1;25(6):E124-E132. doi: 10.1097/NJH.0000000000000987. Epub 2023 Sep 25.
Effective patient-centered communication is essential in providing quality care for patients at the end of life. This study aimed to explore the subjectivity of nurses' communication approaches using Q methodology. In this study, 33 Q-samples were constructed based on in-depth interviews with 12 hospice nurses. The Q classification was performed by a total of 38 hospice nurses who had more than 3 years of experience in hospice settings. The collected data were analyzed through the principal component analysis method and the varimax rotation process using the PQ method program. As a result, a total of 4 distinct types emerged: "sincere listener," "family-centered caregiver," "resource utilization facilitator," and "sufficient time devoter." The factors accounted for 64% of the variance: 19%, 15%, 16%, and 14% respectively. By identifying distinct viewpoints, valuable insights into the diverse perspectives held by nurses in patient-centered communication were gained. Understanding these viewpoints will contribute to the development of tailored communication strategies and training programs. In addition, the study underscores the need for training, resources, and organizational support to enhance nurses' communication skills.
有效的以患者为中心的沟通对于为临终患者提供高质量的护理至关重要。本研究旨在使用 Q 方法探讨护士沟通方法的主观性。在这项研究中,根据对 12 名临终关怀护士的深入访谈,构建了 33 个 Q 样本。共有 38 名在临终关怀环境中拥有超过 3 年经验的临终关怀护士进行了 Q 分类。使用 PQ 方法程序,通过主成分分析方法和 varimax 旋转过程对收集的数据进行了分析。结果共出现 4 种不同类型:“真诚倾听者”、“以家庭为中心的护理者”、“资源利用促进者”和“充分时间投入者”。这些因素占方差的 64%:分别为 19%、15%、16%和 14%。通过确定不同的观点,我们深入了解了护士在以患者为中心的沟通中所持有的不同观点。了解这些观点将有助于制定针对性的沟通策略和培训计划。此外,该研究强调了培训、资源和组织支持的必要性,以提高护士的沟通技巧。