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在加拿大一家学术癌症中心的癌症护理中,利益相关者的优先事项的单中心调查:哪些属性对医生最重要?探索性发现。

What Attributes Matter Most in Physicians? Exploratory Findings from a Single-Centre Survey of Stakeholder Priorities in Cancer Care at a Canadian Academic Cancer Centre.

机构信息

The Ottawa Hospital Research Institute, Ottawa, ON K1Y 4E9, Canada.

Department of Medicine, University of Ottawa, Ottawa, ON K1H 8L6, Canada.

出版信息

Curr Oncol. 2023 Sep 12;30(9):8363-8374. doi: 10.3390/curroncol30090607.

Abstract

BACKGROUND

Limited research exists regarding how healthcare stakeholders prioritize the importance of differing physician attributes in oncologists. Identifying these priorities can help ensure that Canadian cancer care continues to meet the needs of its patients. In our previous research, compassion and empathy were identified as important physician attributes, with answers like knowledge, professionalism or communication less common. We hypothesized that respondents may have been assuming other, underlying qualities in their oncologists when they prioritized "compassion" and "empathy". To test this, the current study asks respondents to rank important physician attributes.

METHODS

With ethics approval, we asked healthcare stakeholders (physicians, nurses, patients, caregivers, medical students, and allied healthcare providers) to rank the eight most popular qualities or attributes. We identified differences between which characteristics each group valued most in physicians.

RESULTS

375 respondents participated in the survey. "Knowledge" and "competence" were the most popular answers in the current study among all groups except medical students.

CONCLUSION

Previously, we identified compassion as a highly valued attribute; however, this survey suggests that this may be with the assumption that a physician is knowledgeable and competent. Future research will use semi-structured interviews to investigate respondents' rationales for making their choices and help interpret our findings in this study.

摘要

背景

关于医疗保健利益相关者如何优先考虑肿瘤学家不同医生属性的重要性,相关研究有限。确定这些优先事项可以帮助确保加拿大癌症护理继续满足患者的需求。在我们之前的研究中,同情心和同理心被认为是重要的医生属性,而知识、专业精神或沟通等属性则不太常见。我们假设,当受访者优先考虑“同情心”和“同理心”时,他们可能已经在他们的肿瘤学家身上假设了其他潜在的品质。为了验证这一点,本研究要求受访者对重要的医生属性进行排名。

方法

在获得伦理批准的情况下,我们要求医疗保健利益相关者(医生、护士、患者、护理人员、医学生和辅助医疗保健提供者)对八项最受欢迎的特质或属性进行排名。我们确定了每个群体对医生最看重的特征之间的差异。

结果

共有 375 名受访者参与了调查。在除医学生以外的所有群体中,“知识”和“能力”是目前研究中最受欢迎的答案。

结论

之前,我们确定同情心是一项非常有价值的属性;然而,这项调查表明,这可能是因为假设医生是有知识和能力的。未来的研究将使用半结构化访谈来调查受访者做出选择的理由,并帮助解释我们在这项研究中的发现。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/1fc9/10528834/167f640583a1/curroncol-30-00607-g001.jpg

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