Chiang Yu-Jen
Department of Cultural Resources and Leisure Industries, The Teachers' College, National Taitung University, Taitung 95092, Taiwan.
Int J Environ Res Public Health. 2023 Sep 15;20(18):6768. doi: 10.3390/ijerph20186768.
The perceived quality of the restorative environment of forest resources should be a key consideration for forest recreational areas in managing ecosystem services to provide health benefits to visitors. However, previous studies on utilizing forests as a resource for restorative services have rarely explored the simultaneous integration of on-site sensory experiences from a multisensory perspective or evaluated visitor satisfaction from a service-oriented standpoint. Therefore, this study aimed to understand the association among multisensory stimuli, perceived restorativeness, and satisfaction with visits to forest recreation areas and clarify the mediating role of perceived restorativeness in the relationship between multisensory stimuli and satisfaction. This study deployed a questionnaire and collected 458 valid responses from visitors to the Jhihben National Forest Recreation Area in Taiwan. Structural equation modeling was conducted to test the study hypotheses. The results indicated that visual sensations, auditory sensations, olfactory sensations, and tactile sensations had significant positive effects on perceived restorativeness and satisfaction and that perceived restorativeness also had a significant positive effect on satisfaction. Perceived restorativeness played a partial mediating role in this causal model. This study verified the psychological model of the relationships among a natural setting's multisensory stimuli, perceived restorativeness, and satisfaction. In practice, the findings of this study offer guidance for forest recreation areas to develop strategies for ecological services, encompassing the establishment of restorative environmental management and visitor service management approaches.
在管理生态系统服务以给游客带来健康益处方面,森林资源恢复性环境的感知质量应是森林游憩区的关键考虑因素。然而,以往将森林作为恢复性服务资源的研究很少从多感官视角探讨现场感官体验的同时整合,也很少从服务导向的角度评估游客满意度。因此,本研究旨在了解多感官刺激、感知恢复力与森林游憩区游览满意度之间的关联,并阐明感知恢复力在多感官刺激与满意度关系中的中介作用。本研究发放了问卷,并从台湾知本国家森林游乐区的游客中收集到458份有效回复。采用结构方程模型对研究假设进行检验。结果表明,视觉、听觉、嗅觉和触觉感受对感知恢复力和满意度有显著的正向影响,且感知恢复力对满意度也有显著的正向影响。在这个因果模型中,感知恢复力起到了部分中介作用。本研究验证了自然环境的多感官刺激、感知恢复力和满意度之间关系的心理模型。在实践中,本研究结果为森林游憩区制定生态服务策略提供了指导,包括建立恢复性环境管理和游客服务管理方法。