Dores Artemisa R, Peixoto Miguel, Carvalho Irene P, Jesus Ângelo, Moreira Fernando, Marques António
Laboratório de Reabilitação Psicossocial, Centro de Investigação em Reabilitação (CIR), Escola Superior de Saúde, Instituto Politécnico do Porto (ESS-IPP), 4200-072 Porto, Portugal.
Clinical Neurosciences and Mental Health Department, Faculty of Medicine, University of Porto, 4200-319 Porto, Portugal.
Healthcare (Basel). 2023 Sep 18;11(18):2580. doi: 10.3390/healthcare11182580.
The use of information and communication technologies (ICTs) has revolutionized the provision of health services, often referred to as eHealth, benefiting community pharmacies that can offer new services in innovative formats, namely through telepharmacy. This study aimed to explore the perceptions of pharmacy professionals (i.e., pharmacists and pharmacy technicians) on the provision of new services. The study consisted of administering an online questionnaire to pharmacy professionals nationwide. The questionnaire was developed by the research team, based on focus group methodology, from which an inductive analysis led to the categories that made up the dimensions of the survey. Participants were 95 pharmacy professionals with a mean age of 33.69 years old ( = 10.75). Almost 79% were women. The results show overall receptivity to the development of new services in community pharmacies. Suggestions for the development of the new services, conditions necessary for their implementation, potential obstacles, and strategies to promote adherence to the new services, among others, are identified. The knowledge thus acquired will help community pharmacies to develop innovative solutions in counselling, pharmacotherapy monitoring, and pharmacovigilance, for example, of herb/dietary supplement-drug adverse reactions and interactions. Based on this information, new services can become more accessible, namely through the use of ICTs.
信息通信技术(ICTs)的应用彻底改变了卫生服务的提供方式,这种方式通常被称为电子健康,它使社区药房受益,社区药房能够以创新形式提供新服务,即通过远程药学服务。本研究旨在探讨药学专业人员(即药剂师和药房技术员)对提供新服务的看法。该研究包括向全国的药学专业人员发放一份在线问卷。问卷由研究团队根据焦点小组方法编制,通过归纳分析得出构成调查维度的类别。参与者为95名药学专业人员,平均年龄33.69岁(标准差 = 1~0.75)。近79%为女性。结果显示,总体上对社区药房新服务的发展持接受态度。研究确定了新服务发展的建议、实施所需条件、潜在障碍以及促进对新服务依从性的策略等。由此获得的知识将有助于社区药房在例如草药/膳食补充剂 - 药物不良反应和相互作用的咨询、药物治疗监测和药物警戒方面开发创新解决方案。基于这些信息,新服务可以通过使用信息通信技术变得更容易获得。
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