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澳大利亚社区药房减少伤害服务:扩大服务范围以改善医疗保健可及性的空间

Australian Community Pharmacy Harm-Minimisation Services: Scope for Service Expansion to Improve Healthcare Access.

作者信息

McMillan Sara S, Chan Hidy, Hattingh Laetitia H

机构信息

Gold Coast Campus, School of Pharmacy and Pharmacology, Griffith University, Southport 4215, Australia.

The Pharmacy Guild of Australia, Queensland Branch, Brisbane 4000, Australia.

出版信息

Pharmacy (Basel). 2021 Apr 26;9(2):95. doi: 10.3390/pharmacy9020095.

Abstract

Community pharmacies are well positioned to participate in harm-minimisation services to reduce harms caused by both licit and illicit substances. Considering developments in pharmacist practices and the introduction of new professional pharmacy services, we identified a need to explore the contemporary role of community pharmacy in harm minimisation. Semi-structured interviews were undertaken to explore the opinions of stakeholders, pharmacy staff, and clients about the role of community pharmacy in harm minimisation, including provision of current services, experiences, and expectations. Participants ( = 28) included 5 stakeholders, 9 consumers, and 14 staff members from seven community pharmacies. Three over-arching themes were identified across the three participants groups: (i) scope and provision, (ii) complexity, and (iii) importance of person-centred advice and support in relation to community pharmacy harm minimisation services. Community pharmacies are valuable healthcare destinations for delivery of harm minimisation services, with scope for service expansion. Further education, support, and remuneration are needed, as well as linkage to other sector providers, in order to ensure that pharmacists and pharmacy staff are well equipped to provide a range of harm minimisation services.

摘要

社区药房在参与减少危害服务以降低合法和非法药物所造成的危害方面具有良好的条件。考虑到药剂师业务的发展以及新的专业药房服务的引入,我们发现有必要探讨社区药房在减少危害方面的当代作用。我们进行了半结构化访谈,以探究利益相关者、药房工作人员和客户对于社区药房在减少危害方面的作用的看法,包括当前服务的提供情况、经验和期望。参与者(n = 28)包括来自七家社区药房的5名利益相关者、9名消费者和14名工作人员。在这三组参与者中确定了三个总体主题:(i)范围和提供情况,(ii)复杂性,以及(iii)在社区药房减少危害服务中以患者为中心的建议和支持的重要性。社区药房是提供减少危害服务的重要医疗保健场所,具有服务扩展的空间。为确保药剂师和药房工作人员有充分的能力提供一系列减少危害服务,需要进一步的教育、支持和报酬,以及与其他部门提供者的联系。

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