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美国公司如何与中国利益相关者进行跨文化沟通:从文化价值观角度分析通用汽车公司的社交媒体帖子。

How do US corporations communicate interculturally with their Chinese stakeholders: Analysis of GM Company's social media posts from the cultural value perspective.

机构信息

Intercultural Department, General Education College, Jinhua Polytechnic, Zhejiang, China.

Faculty of Humanity, The Hong Kong Polytechnic University, Hung Hom, Hong Kong.

出版信息

PLoS One. 2023 Oct 5;18(10):e0292552. doi: 10.1371/journal.pone.0292552. eCollection 2023.

Abstract

Social Media is an important means of communication with audiences around the world. The purpose of this study was to explore whether GM-a famous US auto company adapts its US Cultural values to suit the prevalent cultural values of its Chinese stakeholders on Chinese social media. Content analysis was used to evaluate the cultural content of GM Company's posts on Weibo and Twitter. Although influenced by the special features of the car industry, there is still enough evidence that the communication style of the US auto Company makes cultural adaption on Chinese social media, reflecting more Chinese prevalent cultural values.

摘要

社交媒体是与世界各地受众进行沟通的重要手段。本研究旨在探讨通用汽车(GM)这家美国著名汽车公司是否会根据中国利益相关者的主流文化价值观,调整其美国文化价值观以适应中国社交媒体。研究采用内容分析法评估了 GM 公司在微博和推特上发布的帖子的文化内容。虽然受到汽车行业特殊性的影响,但仍有足够的证据表明,这家美国汽车公司在中国社交媒体上的沟通风格进行了文化适应,反映了更多中国主流文化价值观。

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