Zayts-Spence Olga A, Tse Vincent Wai Sum, Fortune Zoe
The University of Hong Kong, Hong Kong.
Discourse Soc. 2023 Mar;34(2):255-270. doi: 10.1177/09579265221116302. Epub 2022 Sep 22.
COVID-19 has become a mental health pandemic. The impact on vulnerable demographic groups has been particularly severe. This paper focuses on women in employment in Hong Kong who have had to balance remote work and online schooling for over 2 years. Using semi-ethnography and theme-oriented discourse analysis, we examine 200 threads that concern members' mental health on a popular Facebook support group for mothers. We demonstrate that mental health messages are typically framed as 'troubles talk'. Other support group members actively align with a trouble-teller through 'caring responses', namely expressions of empathy and sympathy. These are realized through assessments of the trouble-teller's experience, reports of similar experiences; expressions of compassion and advice-giving. Mental health talk online is heavily mitigated, nevertheless the medium provides a space for expressing mental health troubles and providing informal psychosocial support. We advocate the importance of microanalytic discourse studies for mental health research to get insights into people's lived experiences during the pandemic.
新冠疫情已演变成一场心理健康危机。对弱势群体的影响尤为严重。本文聚焦于香港的职业女性,她们在两年多的时间里不得不兼顾远程工作和子女的线上学习。我们采用半人种志和主题导向话语分析方法,研究了一个热门脸书母亲支持群组中200条与成员心理健康相关的帖子。我们发现,心理健康相关的信息通常被构建为“麻烦讲述”。其他支持群组成员通过“关怀回应”积极与麻烦讲述者保持一致,即表达同理心和同情心。这些回应通过对麻烦讲述者经历的评估、相似经历的分享、同情的表达以及提供建议得以实现。尽管线上心理健康交流受到诸多限制,但这种媒介为表达心理健康问题和提供非正式的心理社会支持提供了一个空间。我们倡导微观话语分析研究对心理健康研究的重要性,以便深入了解疫情期间人们的生活经历。