Diller Sandra J, Passmore Jonathan
Management Faculty, Private University Seeburg, Seekirchen am Wallersee, Austria.
LMU Center for Leadership and People Management, Social Psychology Division, Ludwig Maximilian University of Munich, Munich, Bavaria, Germany.
Front Psychol. 2023 Oct 5;14:1148243. doi: 10.3389/fpsyg.2023.1148243. eCollection 2023.
The term 'digital coaching' is widely used but ill-defined. The present study therefore investigates how digital coaching is defined and how it differentiates from face-to-face coaching and other digital-technology-enabled (DT-enabled) formats, such as digital training, digital mentoring, or digital consulting. A qualitative inductive approach was chosen for more in-depth and open-minded content. Based on previous studies on the importance of asking coaches working in the field, 260 coaches working in the field of digital coaching were surveyed. The given answers depict the importance of differing between forms of DT-enabled coaching. Thus, is a DT-enabled, synchronous conversation between a human coach and a human coachee, which is different to (AI) coaching and coaching that is supported by asynchronous digital and learning communication technologies. Due to this definition and differentiation, future studies can explore the digital coaching process and its effectiveness - particularly in comparison to other formats. Furthermore, this clear definition enables practitioners to maintain professional standards and manage client's expectations of digital coaching while helping clients understand what to expect from digital coaching.
“数字辅导”一词被广泛使用，但定义不明确。因此，本研究调查了数字辅导是如何定义的，以及它与面对面辅导和其他启用数字技术（DT）的形式（如数字培训、数字辅导或数字咨询）有何不同。为了获得更深入、更开放的内容，选择了定性归纳法。基于之前关于向该领域在职教练提问重要性的研究，对260名从事数字辅导领域的教练进行了调查。给出的答案描述了区分不同形式的DT启用辅导的重要性。因此，[此处原文缺失具体内容]是人类教练与人类被辅导者之间启用DT的同步对话，这与[此处原文缺失具体内容]（人工智能）辅导以及由异步数字和学习通信技术支持的辅导不同。基于这一定义和区分，未来的研究可以探索数字辅导过程及其有效性——特别是与其他形式相比。此外，这个明确的定义使从业者能够保持专业标准，管理客户对数字辅导的期望，同时帮助客户了解对数字辅导的期望。
