Hastings Cent Rep. 2023 Sep;53 Suppl 2(Suppl 2):S91-S98. doi: 10.1002/hast.1529.
Trust is a key component in delivering quality and respectful care within health care systems. However, a growing lack of confidence in health care, particularly among specific subgroups of the population in the United States, could further widen health disparities. In this essay, we explore one approach to building trust and reaching diverse communities to promote health: engaging community-based organizations (CBOs) as trusted community messengers. We present case studies of partnerships in health promotion, community education, and outreach that showcase how CBOs' programs build and leverage trust in health care systems through their workforce, services, and engagement with the community.
信任是医疗保健系统提供优质和尊重的护理的关键组成部分。然而,美国特定人群中对医疗保健的信心日益不足,这可能进一步扩大健康差距。在本文中,我们探讨了一种建立信任和接触不同社区以促进健康的方法:利用社区组织(CBO)作为可信赖的社区信息传递者。我们展示了健康促进、社区教育和外展方面的合作案例研究,这些案例研究展示了 CBO 的计划如何通过其员工队伍、服务以及与社区的互动来建立和利用医疗保健系统中的信任。