Liu Shuwei, Wang Jiyong, Wang Rui
Zhejiang College of Security Technology, Wenzhou, China.
Psychol Rep. 2023 Nov 14:332941231213842. doi: 10.1177/00332941231213842.
Employees' feedback-seeking behavior is an important way to develop and maintain self-awareness and interpersonal acuity, reduce uncertainty, boost creativity and improve innovative behavior and performance. Especially during the COVID-19 pandemic, working from home has become the new normal, supervisor feedback and employees feedback-seeking has an increasingly important impact on team creativity and team innovation performance.In the practice of organizational management, there is frequently a "feedback vacuum" between managers and employees. There is increasing research on feedback-seeking behavior in the field of OBHRM. This paper is the first to evaluate the impact of work meaning and positive attributions on workers' feedback-seeking behavior, and the cross-level effects of supervisor development feedback including variable valence. The paper analyzes supervisor-employee paired data from 158 supervisors and 659 employees using multi-source, multi-temporal data to draw the following conclusions: (1) Positive supervisor development feedback has a significant cross-level positive effect on employee feedback-seeking behavior, whereas negative supervisor development feedback does not affect employee feedback-seeking behavior; (2) Work meaningfulness mediates the cross-level relationship between positive supervisor development feedback and employees' feedback-seeking behaviors, whereas negative supervisor development feedback and employees' feedback-seeking behaviors do not; (3) Positive attributions positively moderate the relationship between positive supervisor development feedback and work meaningfulness; while positively moderating the relationship between negative supervisor development feedback and work meaningfulness; (4) Positive attributions have a moderating effect on supervisor development feedback that influences the indirect relationship to feedback-seeking behavior by work meaningfulness.
员工的反馈寻求行为是培养和维持自我意识及人际敏锐度、减少不确定性、提升创造力以及改善创新行为和绩效的重要途径。尤其是在新冠疫情期间,居家办公成为新常态,上级反馈和员工的反馈寻求行为对团队创造力和团队创新绩效的影响日益重要。在组织管理实践中,管理者与员工之间常常存在“反馈真空”。组织行为与人力资源管理领域对反馈寻求行为的研究日益增多。本文首次评估了工作意义和积极归因对员工反馈寻求行为的影响,以及包括不同效价的上级发展反馈的跨层次效应。本文使用多源、多时段数据对158名上级和659名员工的上级-员工配对数据进行分析,得出以下结论:(1)积极的上级发展反馈对员工反馈寻求行为具有显著的跨层次正向影响,而消极的上级发展反馈对员工反馈寻求行为没有影响;(2)工作意义在积极的上级发展反馈与员工反馈寻求行为的跨层次关系中起中介作用,而消极的上级发展反馈与员工反馈寻求行为之间不存在中介作用;(3)积极归因正向调节积极的上级发展反馈与工作意义之间的关系;同时正向调节消极的上级发展反馈与工作意义之间的关系;(4)积极归因对上级发展反馈具有调节作用,上级发展反馈通过工作意义影响与反馈寻求行为的间接关系。