Health Professional Direction, IRCCS Istituto Giannina Gaslini, Via Gerolamo Gaslini 5, 16147 Genoa, Italy.
Department of Health Sciences, University of Genoa, Via Pastore, 1, 16132 Genoa, Italy.
J Pediatr Nurs. 2024 Jan-Feb;74:10-16. doi: 10.1016/j.pedn.2023.11.003. Epub 2023 Nov 17.
To examine informal carers' experiences during their child's hospitalization and evaluate the associations with care received and care context.
What is described in this article is only a part of the larger study, RN4CAST@IT-Ped, a multicenter cross-sectional study, with multi-level data collection through convenience sampling, the Child Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey was used to collect data from informal carers of pediatric patients, applying the "top box" approach.
Nine hospitals, 1472 nurses, and 635 children's parents were involved. A correlation was found between patient safety and satisfaction outcomes and nursing staff characteristics. Adequate workloads for nurses improved carers' assessment of their experience in the hospital.
Adequate staffing management could significantly improve informal carers' satisfaction with the care provided to their children during hospitalization.
Children's informal carers greatly value the care they receive in pediatric hospitals. Adequate workloads for nurses improve carers' overall evaluation of the care their children receive during hospitalization. Nursing management should consider improving these aspects to ensure high-quality care in children's hospitals.
探讨患儿住院期间非专业照护者的体验，并评估其与所接受的护理及护理环境的相关性。
本文仅描述了 RN4CAST@IT-Ped 这一多中心横断面研究的一部分内容，采用便利抽样进行多水平数据收集，使用儿童医院消费者评估医疗保健提供者和系统（HCAHPS）调查工具收集儿科患者非专业照护者的数据，采用“最高分箱”方法。
涉及 9 家医院、1472 名护士和 635 名患儿家长。发现患者安全和满意度结果与护理人员特征之间存在相关性。护士的工作量充足可改善照护者对其在医院的体验的评估。
充足的人员配备管理可显著提高非专业照护者对其子女住院期间所接受护理的满意度。
患儿的非专业照护者非常重视他们在儿科医院所获得的护理。护士的工作量充足可改善照护者对其子女住院期间所接受护理的整体评价。护理管理应考虑改善这些方面，以确保儿童医院提供高质量的护理。
