Head Nurse, Department of Medicine and Science of Aging, "G. d'Annunzio" University of Chieti -, Italy.
Nursing Student Tutor, Department of Medicine and Science of Aging, "G. d'Annunzio" University of Chieti -, Italy.
J Nurs Scholarsh. 2018 May;50(3):287-295. doi: 10.1111/jnu.12381. Epub 2018 Apr 12.
This study explored children's perceptions about the quality of nursing care and the determinants of their evaluations according to different categories of children's ages.
Multicenter cross-sectional study carried out on 692 pediatric patients in eight large Italian regional hospitals.
We used a validated questionnaire, translated and adapted to the Italian context, consisting of 49 items (5-point Likert scale) exploring nurse characteristics, nursing activities, and nursing environment.
The mean score of children's perceptions of their overall experience of hospitalization was 3.96; the nurse characteristics factor obtained the highest score (mean = 3.79), and it was in positive correlation with the satisfaction level across different age categories: 4 to 6 years, β = .37; 7 to 11 years, β = .31; and 12 to 14 years, β = .32.
Nurse characteristics is the only significant factor contributing to children's satisfaction across the three different age categories.
In pediatric nursing care, it is important to emphasize that nurses' personal characteristics and the ability to connect with children are essential compared to the ability to perform tasks.
本研究探讨了儿童对护理质量的看法，以及根据儿童年龄的不同类别来评估这些看法的决定因素。
在意大利的八家大型地区医院对 692 名儿科患者进行了多中心横断面研究。
我们使用了一份经过验证的问卷，该问卷经过翻译和改编，适用于意大利的情况，共包含 49 个项目（5 点 Likert 量表），用于探讨护士的特征、护理活动和护理环境。
儿童对整体住院体验的感知平均得分为 3.96；护士特征因素得分最高（平均值=3.79），并与不同年龄组的满意度水平呈正相关：4 至 6 岁，β=0.37；7 至 11 岁，β=0.31；12 至 14 岁，β=0.32。
护士特征是唯一对三个不同年龄组的儿童满意度有显著影响的因素。
在儿科护理中，与完成任务的能力相比，护士的个人特征和与儿童建立联系的能力对于儿童的满意度更为重要。
