Health Management, Policy Making and Economic Department, School of Public Health, Health Information Management Research Center, Tehran University of Medical Sciences, Tehran, Iran.
Health Services Management, Yas Hospital, Tehran University of Medical Sciences, Tehran, Iran.
BMC Med Educ. 2023 Nov 21;23(1):886. doi: 10.1186/s12909-023-04872-3.
The need for electronic learning and its systems, especially during specific circumstances and crises, is crucial and fundamental for users in universities. However, what is even more important is the awareness and familiarity of learners with different systems and their appropriate use in e-learning. Therefore, the present study was conducted to determine the satisfaction of learners with synchronous and asynchronous electronic learning systems during the COVID-19 period at Tehran University of Medical Sciences.
The present study was a descriptive-analytical study conducted cross-sectionally from the first semester of 2019-2020 academic year until the end of the second semester of 2021-2022 academic year, coinciding with the COVID-19 pandemic. The sample size was determined to be 370 students and 650 staff members using the Krejcie and Morgan table. The face validity and reliability of the research tool, which was a researcher-made questionnaire, was confirmed. Considering a response rate of 75%, 280 completed questionnaires were received from students, and 500 completed questionnaires were collected from employees. For data analysis, absolute and relative frequencies, as well as independent t-test, analysis of variance (ANOVA), and Post Hoc tests in the SPSS software were utilized.
During the COVID-19 pandemic, both students and staff members at Tehran University of Medical Sciences showed a relatively decreasing level of satisfaction with electronic learning. There was a significant difference in satisfaction between these two groups of learners regarding electronic learning (P = 0/031). Learners were relatively more satisfied with the offline system called "Navid" compared to online learning systems. Among the online systems, the highest level of satisfaction was observed with the Skype platform.
Although learners expressed relative satisfaction with electronic learning during the COVID-19 period, it is necessary to strengthen infrastructure and provide support services, technical assistance, and continuous updates for electronic learning platforms. This can contribute to more effective and efficient utilization of electronic learning, especially during particular circumstances and crises, or in hybrid models combining online and face to face education and training.
电子学习及其系统对于大学用户来说，特别是在特定情况下和危机期间，是至关重要和基础的。然而，更重要的是学习者对不同系统的意识和熟悉程度，以及他们在电子学习中的适当使用。因此，本研究旨在确定德黑兰医科大学的学习者在 COVID-19 期间对同步和异步电子学习系统的满意度。
本研究是一项描述性分析研究，从 2019-2020 学年第一学期到 2021-2022 学年第二学期末进行，恰逢 COVID-19 大流行期间。使用 Krejcie 和 Morgan 表确定了 370 名学生和 650 名员工的样本量。研究工具是一份研究者制作的问卷，其内容效度和信度已经得到了确认。考虑到 75%的回复率，从学生那里收到了 280 份完整的问卷，从员工那里收集了 500 份完整的问卷。使用 SPSS 软件对数据进行分析，包括绝对和相对频率、独立 t 检验、方差分析（ANOVA）和事后检验。
在 COVID-19 大流行期间，德黑兰医科大学的学生和教职员工对电子学习的满意度都呈现出相对下降的趋势。这两组学习者在电子学习方面的满意度存在显著差异（P=0/031）。学习者对称为“Navid”的离线系统比对在线学习系统相对更满意。在在线系统中，Skype 平台的满意度最高。
尽管学习者在 COVID-19 期间对电子学习表示相对满意，但仍需要加强基础设施，并为电子学习平台提供支持服务、技术援助和持续更新。这有助于更有效地利用电子学习，特别是在特殊情况下和危机期间，或者在结合在线和面对面教育和培训的混合模式中。
