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在开放式外科重症监护病房中定义有效的跨学科护理团队沟通条件:一项定性研究。

Defining conditions for effective interdisciplinary care team communication in an open surgical intensive care unit: a qualitative study.

机构信息

Northwestern University, Evanston, Illinois, USA.

Department of Surgery, Northwestern University, Evanston, Illinois, USA.

出版信息

BMJ Open. 2023 Dec 13;13(12):e075470. doi: 10.1136/bmjopen-2023-075470.

DOI:10.1136/bmjopen-2023-075470
PMID:38097232
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC10729088/
Abstract

OBJECTIVE

Poor interdisciplinary care team communication has been associated with increased mortality. The study aimed to define conditions for effective interdisciplinary care team communication.

DESIGN

An observational cross-sectional qualitative study.

SETTING

A surgical intensive care unit in a large, urban, academic referral medical centre.

PARTICIPANTS

A total 6 interviews and 10 focus groups from February to June 2021 (N=33) were performed. Interdisciplinary clinicians who cared for critically ill patients were interviewed. Participants included intensivist, transplant, colorectal, vascular, surgical oncology, trauma faculty surgeons (n=10); emergency medicine, surgery, gynaecology, radiology physicians-in-training (n=6), advanced practice providers (n=5), nurses (n=7), fellows (n=1) and subspecialist clinicians such as respiratory therapists, pharmacists and dieticians (n=4). Audiorecorded content of interviews and focus groups were deidentified and transcribed verbatim. The study team iteratively generated the codebook. All transcripts were independently coded by two team members.

PRIMARY OUTCOME

Conditions for effective interdisciplinary care team communication.

RESULTS

We identified five themes relating to conditions for effective interdisciplinary care team communication in our surgical intensive care unit setting: role definition, formal processes, informal communication pathways, hierarchical influences and psychological safety. Participants reported that clear role definition and standardised formal communication processes empowered clinicians to engage in discussions that mitigated hierarchy and facilitated psychological safety.

CONCLUSIONS

Standardising communication and creating defined roles in formal processes can promote effective interdisciplinary care team communication by fostering psychological safety.

摘要

目的

跨学科护理团队沟通不畅与死亡率升高有关。本研究旨在确定有效的跨学科护理团队沟通的条件。

设计

观察性横断面定性研究。

地点

一家大型城市学术转诊医疗中心的外科重症监护病房。

参与者

2021 年 2 月至 6 月期间共进行了 6 次访谈和 10 次焦点小组(N=33)。采访了照顾重症患者的跨学科临床医生。参与者包括重症监护医师、移植医师、结直肠医师、血管医师、外科肿瘤医师、创伤外科教授(n=10);急诊医学、外科、妇科、放射科住院医师(n=6)、高级实践提供者(n=5)、护士(n=7)、研究员(n=1)和呼吸治疗师、药剂师和营养师等专科临床医生(n=4)。访谈和焦点小组的录音内容被匿名化并逐字转录。研究团队迭代生成了代码本。所有转录本均由两名团队成员独立编码。

主要结果

有效的跨学科护理团队沟通的条件。

结果

我们确定了五个与我们外科重症监护病房环境中有效的跨学科护理团队沟通条件相关的主题:角色定义、正式流程、非正式沟通途径、等级影响和心理安全感。参与者报告称,明确的角色定义和标准化的正式沟通流程使临床医生能够进行讨论,从而减轻等级制度的影响并促进心理安全感。

结论

标准化沟通和在正式流程中创建明确的角色可以通过促进心理安全感来促进有效的跨学科护理团队沟通。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4ea5/10729088/20491402eb56/bmjopen-2023-075470f02.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4ea5/10729088/72d1c0592b2c/bmjopen-2023-075470f01.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4ea5/10729088/20491402eb56/bmjopen-2023-075470f02.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4ea5/10729088/72d1c0592b2c/bmjopen-2023-075470f01.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4ea5/10729088/20491402eb56/bmjopen-2023-075470f02.jpg

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2
Barriers and facilitators to interdisciplinary communication during consultations: a qualitative study.障碍和促进因素在咨询过程中的跨学科沟通:定性研究。
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Hospitalist and Intensivist Experiences of the "Open" Intensive Care Unit Environment: a Qualitative Exploration.
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J Gen Intern Med. 2020 Aug;35(8):2338-2346. doi: 10.1007/s11606-020-05835-w. Epub 2020 May 27.
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How care decisions are made among interdisciplinary providers caring for critically injured patients: A qualitative study.多学科提供者如何在照顾危重伤患者时做出护理决策:一项定性研究。
Surgery. 2020 Feb;167(2):335-339. doi: 10.1016/j.surg.2019.11.009. Epub 2019 Dec 14.
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Recognising the importance of informal communication events in improving collaborative care.认识到非正式沟通活动在改善协作护理方面的重要性。
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