Türkmendağ Tuba, Hassan Azize
Department of Recreation Management, Faculty of Tourism, Atatürk University, Erzurum, Türkiye.
Department of Tourism Management, Faculty of Tourism, Ankara Haci Bayram Veli University, Ankara, Türkiye.
Front Psychol. 2024 Jan 4;14:1304952. doi: 10.3389/fpsyg.2023.1304952. eCollection 2023.
This study aims to establish a model that identifies the role of tourism, target group, tourism stakeholders, and the marketing mix factors in the context of tourism marketing based on behavior change and exchange theory, to contribute to poverty reduction through the implementation of social marketing in the tourism context. Phenomenology and grounded theory designs were used in the research. The research findings have revealed that social marketing tools and techniques are effective methods for reducing poverty in the context of tourism and have contributed to a better understanding of the impact of tourism on poverty in terms of roles, barriers, and expectations. It was concluded that for social marketing to be successfully applied in tourism, it needs to be adapted to government policies, institutions, and the private sector. According to the results of the study, government policies should be conducive to promoting behavior change through tourism. In line with the philosophy of social marketing, it is expected that the results will focus on behavior change in the target group in the context of tourism, creating shared values for society, and developing roles for the benefit of individuals and society.
本研究旨在建立一个模型,该模型基于行为改变和交换理论,在旅游营销背景下确定旅游业、目标群体、旅游利益相关者以及营销组合因素的作用,通过在旅游背景下实施社会营销来助力减贫。研究采用了现象学和扎根理论设计。研究结果表明,社会营销工具和技术是旅游背景下减少贫困的有效方法,有助于更好地理解旅游业在作用、障碍和期望方面对贫困的影响。研究得出结论,要使社会营销在旅游业中成功应用,需要使其适应政府政策、机构和私营部门。根据研究结果,政府政策应有利于通过旅游业促进行为改变。符合社会营销理念的是,预计研究结果将聚焦于旅游背景下目标群体的行为改变,为社会创造共享价值,并为个人和社会的利益发展相应角色。