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探索结构化叙事反馈在严重疾病对话评估练习(SIC-Ex)中的价值:一项定性分析。

Exploring the value of structured narrative feedback within the Serious Illness Conversation-Evaluation Exercise (SIC-Ex): a qualitative analysis.

机构信息

Department of Medical Oncology, BC Cancer Agency Abbostford Centre, Abbotsford, British Columbia, Canada

Department of Critical Care Medicine and Division of Palliative Medicine; Department of Anesthesiology, University of Calgary Cumming School of Medicine, Calgary, Alberta, Canada.

出版信息

BMJ Open. 2024 Jan 29;14(1):e078385. doi: 10.1136/bmjopen-2023-078385.

DOI:10.1136/bmjopen-2023-078385
PMID:38286701
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC10826582/
Abstract

OBJECTIVES

The Serious Illness Conversation Guide (SICG) has emerged as a framework for conversations with patients with a serious illness diagnosis. This study reports on narratives generated from open-ended questions of a novel assessment tool, the Serious Illness Conversation-Evaluation Exercise (SIC-Ex), to assess resident-led conversations with patients in oncology outpatient clinics.

DESIGN

Qualitative study using template analysis.

SETTING

Three academic cancer centres in Canada.

PARTICIPANTS

7 resident physicians (trainees), 7 patients from outpatient cancer clinics, 10 preceptors (raters) consisting of medical oncologists, palliative care physicians and radiation oncologists.

INTERVENTIONS

Each trainee conducted an SIC with a patient, which was videotaped. The raters watched the videos and evaluated each trainee using the novel SIC-Ex and the reference Calgary-Cambridge Guide (CCG) initially and again 3 months later. Two independent coders used template analysis to code the raters' narrative comments and identify themes/subthemes.

OUTCOME MEASURES

How narrative comments aligned with elements of the CCG and SICG.

RESULTS

Template analysis yielded four themes: adhering to SICG, engaging patients and family members, conversation management and being mindful of demeanour. Narrative comments identified numerous verbal and non-verbal elements essential to SICG. Some comments addressing general skills in engaging patients/families and managing the conversation (eg, setting agenda, introduction, planning, exploring, non-verbal communication) related to both the CCG and SICG, whereas other comments such as identifying substitute decision maker(s), affirming commitment and introducing Advance Care Planning were specific to the SICG.

CONCLUSIONS

Narrative comments generated by SIC-Ex provided detailed and nuanced insights into trainees' competence in SIC, beyond the numerical ratings of SIC-Ex and the general communication skills outlined in the CCG, and may contribute to a more fulsome assessment of SIC skills.

摘要

目的

严重疾病对话指南(SICG)已成为与患有严重疾病患者进行对话的框架。本研究报告了一种新型评估工具——严重疾病对话评估练习(SIC-Ex)的开放式问题所产生的叙述,以评估住院医师在肿瘤门诊诊所与患者进行的对话。

设计

使用模板分析的定性研究。

设置

加拿大的三个学术癌症中心。

参与者

7 名住院医师(受训者)、7 名来自门诊癌症诊所的患者、10 名导师(评估者),包括肿瘤内科医生、姑息治疗医生和放射肿瘤医生。

干预措施

每位受训者与一名患者进行 SIC,该对话被录像。评估者观看视频,并使用新型 SIC-Ex 和参考卡尔加里-剑桥指南(CCG)最初以及 3 个月后再次对每位受训者进行评估。两名独立的编码员使用模板分析对评估者的叙述性评论进行编码,并确定主题/子主题。

结果测量

叙述性评论与 CCG 和 SICG 元素的一致性。

结果

模板分析产生了四个主题:遵循 SICG、吸引患者及其家属、对话管理和注意举止。叙述性评论确定了许多与 SICG 相关的口头和非口头元素。一些评论涉及与 CCG 和 SICG 都相关的吸引患者/家属和管理对话的一般技能(例如,设定议程、介绍、计划、探索、非语言沟通),而其他评论,例如识别替代决策者、肯定承诺和介绍预先护理计划,是 SICG 特有的。

结论

SIC-Ex 的叙述性评论提供了关于受训者在 SIC 方面的能力的详细和细致入微的见解,超出了 SIC-Ex 的数字评分以及 CCG 中概述的一般沟通技能,并且可能有助于更全面地评估 SIC 技能。

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本文引用的文献

1
Serious Illness Conversation-Evaluation Exercise: A Novel Assessment Tool for Residents Leading Serious Illness Conversations.重病谈话评估练习:一种用于指导住院医师进行重病谈话的新型评估工具。
Palliat Med Rep. 2020 Nov 24;1(1):280-290. doi: 10.1089/pmr.2020.0086. eCollection 2020.
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Early serious illness communication in hospitalized patients: A study of the implementation of the Speaking About Goals and Expectations (SAGE) program.住院患者的早期严重疾病沟通:Speaking About Goals and Expectations(SAGE)计划实施的研究。
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Quality of clinicians' conversations with patients and families before and after implementation of the Serious Illness Care Program in a hospital setting: a retrospective chart review study.在医院环境中实施严重疾病护理计划前后临床医生与患者及其家属沟通质量的回顾性图表研究。
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Patient and clinician experience of a serious illness conversation guide in oncology: A descriptive analysis.患者和临床医生在肿瘤学中使用严重疾病对话指南的体验:描述性分析。
Cancer Med. 2020 Jul;9(13):4550-4560. doi: 10.1002/cam4.3102. Epub 2020 May 4.
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Goals of Care Conversations in Serious Illness: A Practical Guide.严重疾病中的关怀目标对话:实用指南。
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Effect of the Serious Illness Care Program in Outpatient Oncology: A Cluster Randomized Clinical Trial.严重疾病照护计划对门诊肿瘤学的影响:一项群组随机临床试验。
JAMA Intern Med. 2019 Jun 1;179(6):751-759. doi: 10.1001/jamainternmed.2019.0077.
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Evaluating an Intervention to Improve Communication Between Oncology Clinicians and Patients With Life-Limiting Cancer: A Cluster Randomized Clinical Trial of the Serious Illness Care Program.评估一项改善肿瘤临床医生与生命末期癌症患者沟通的干预措施:严重疾病护理计划的一项集群随机临床试验。
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