Fernández Alonso María Del Carmen, Polo Usaola Cristina, Casas Rodríguez Paula
Medicina de Familia y Medicina Interna, Experta en Violencia de Género y Salud y Género.
Centro de Salud Mental de Hortaleza, Servicio de Psiquiatría, Hospital Ramón y Cajal, Madrid, España.
Aten Primaria. 2024 Nov;56(11):102856. doi: 10.1016/j.aprim.2023.102856. Epub 2024 Feb 2.
Professionals who work with women victims of gender violence face difficult emotional situations, and it is important to be aware of the emotions and feelings that the attitudes and behaviour of victims and aggressors generate in them. These emotions can become barriers to communication and seriously affect the professional's relationship with victims. Furthermore, they can generate situations of sustained stress, lead to emotional exhaustion, and affect their health, life, and work performance. We describe the consequences, risk factors and warning signs, as well as protective or resilience factors, that are important to know, and we list the current challenges and some recommendations for professionals and management in order to help prevent such effects and improve professional performance without health risks.
与遭受性别暴力的女性受害者打交道的专业人员面临着艰难的情感状况,重要的是要意识到受害者和施暴者的态度及行为在他们身上引发的情感和感受。这些情感可能成为沟通的障碍,并严重影响专业人员与受害者的关系。此外,它们可能导致持续的压力状况,引发情感耗竭,并影响他们的健康、生活和工作表现。我们描述了需要了解的后果、风险因素和警示信号,以及保护或恢复力因素,并列出了当前的挑战以及对专业人员和管理层的一些建议,以帮助预防此类影响并在无健康风险的情况下提高专业表现。