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工作中良好的人际互动带来优质睡眠,增进幸福感。

When experiencing nice interactions at work: Good sleep quality via well-being.

机构信息

Fairleigh Dickinson University, Madison, New Jersey, USA.

Central Michigan University, Mount Pleasant, Michigan, USA.

出版信息

Stress Health. 2024 Aug;40(4):e3390. doi: 10.1002/smi.3390. Epub 2024 Mar 1.

DOI:10.1002/smi.3390
PMID:38427329
Abstract

Based on the Work-Home Resources Model and Conservation of Resources Theory, we develop dual mechanisms by which nice interactions (patients' compliments and coworkers' informational support) predict sleep quality. Specifically, we expect these nice interactions to help individuals conserve their personal energy in the form of less cognitive depletion (a cognitive process) and diminished physical fatigue (a physical process). Further, we propose employees utilise their energy resources to experience better sleep quality. To test the proposed model, we utilised an experience-sampling method by recruiting 223 female nurses working in a regional university hospital in South Korea. Specifically, we measured nice interactions and personal resources at 3 PM on Day t and sleep quality at 5-6 AM on Day t + 1, and we administered the questionnaire for 10 consecutive days. Overall, after removing 79 invalid observations (not completing questionnaire in a timely manner), we had a final total of two-wave 1997 daily observations from 223 nurses. Receiving more compliments from patients and more information from coworkers positively affects nurses' cognitive energy (less cognitive depletion) and physical energy (less physical fatigue), which predicts better sleep quality. Finally, results supported indirect effects of these nice interactions on sleep quality via cognitive and physical processes.

摘要

基于工作-家庭资源模型和资源保存理论,我们提出了两种机制,即良好的互动(患者的赞美和同事的信息支持)如何预测睡眠质量。具体来说,我们期望这些良好的互动帮助个人以较少的认知耗竭(认知过程)和减轻身体疲劳(身体过程)的形式保存个人能量。此外,我们还提出员工利用自己的能量资源来体验更好的睡眠质量。为了检验所提出的模型,我们采用了体验抽样法,招募了韩国一家地区大学医院的 223 名女性护士。具体来说,我们在 t 日下午 3 点测量了良好的互动和个人资源,并在 t 日+1 的早上 5-6 点测量了睡眠质量,我们共进行了 10 天的问卷调查。总的来说,在剔除 79 个无效观察(未及时完成问卷)后,我们从 223 名护士中获得了最终总计两波共 1997 天的日常观察数据。从患者那里得到更多的赞美和从同事那里得到更多的信息,积极影响护士的认知能量(较少的认知耗竭)和身体能量(较少的身体疲劳),这有助于提高睡眠质量。最后,研究结果支持了这些良好的互动通过认知和身体过程对睡眠质量的间接影响。

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