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企业社会责任对员工忠诚度的影响:人-组织契合度和员工信任的中介作用。

Impact of corporate social responsibility on employee loyalty: Mediating role of person-organization fit and employee trust.

机构信息

College of Management, Qingdao University of Technology, Linyi, PR China.

出版信息

PLoS One. 2024 Mar 21;19(3):e0300933. doi: 10.1371/journal.pone.0300933. eCollection 2024.

DOI:10.1371/journal.pone.0300933
PMID:38512849
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC10956873/
Abstract

The study explores the impact of employee perceptions of corporate social responsibility (CSR) in improving employee loyalty by examining the direct and indirect role of person-organization fit and employee trust. A convenient sampling technique was employed to collect the data sample. A total of 338 questionnaires were collected at three different China-Pakistan Economic Corridor (CPEC) projects in Pakistan. The SmartPLS-3 was used to test the study hypotheses. The results revealed that CSR positively and significantly influenced employee loyalty. The findings indicated a partial mediating impact of P-O fit and employee trust in the relationship between CSR and employee loyalty. Discussions, implications, limitations, and future research direction are also given.

摘要

本研究通过考察人-组织匹配和员工信任在其中的直接和间接作用,探讨了员工对企业社会责任(CSR)的认知对提高员工忠诚度的影响。采用便利抽样技术收集了数据样本。共在巴基斯坦的三个中巴经济走廊(CPEC)项目中收集了 338 份问卷。使用 SmartPLS-3 检验了研究假设。结果表明,CSR 对员工忠诚度有积极的显著影响。研究结果表明,在 CSR 与员工忠诚度之间的关系中,P-O 适配度和员工信任具有部分中介作用。本文还讨论了研究结果的意义、局限性和未来的研究方向。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/9145/10956873/d5ebf4e0fa0a/pone.0300933.g003.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/9145/10956873/fffbf3db8891/pone.0300933.g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/9145/10956873/44860dc261ee/pone.0300933.g002.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/9145/10956873/d5ebf4e0fa0a/pone.0300933.g003.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/9145/10956873/fffbf3db8891/pone.0300933.g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/9145/10956873/44860dc261ee/pone.0300933.g002.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/9145/10956873/d5ebf4e0fa0a/pone.0300933.g003.jpg

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引用本文的文献

1
Correction: Impact of corporate social responsibility on employee loyalty: Mediating role of person-organization fit and employee trust.更正:企业社会责任对员工忠诚度的影响:个人-组织契合度和员工信任的中介作用。
PLoS One. 2025 Mar 17;20(3):e0320597. doi: 10.1371/journal.pone.0320597. eCollection 2025.

本文引用的文献

1
How organizational trust impacts organizational citizenship behavior: Organizational identification and employee loyalty as mediators.组织信任如何影响组织公民行为:以组织认同和员工忠诚度作为中介变量
Front Psychol. 2022 Nov 15;13:996962. doi: 10.3389/fpsyg.2022.996962. eCollection 2022.
2
Environmental Corporate Social Responsibility and Workplace Pro-Environmental Behaviors: Person-Organization Fit and Organizational Identification's Sequential Mediation.环境企业社会责任与职场亲环境行为:人与组织适配和组织认同的序列中介作用。
Int J Environ Res Public Health. 2022 Aug 19;19(16):10355. doi: 10.3390/ijerph191610355.
3
Employees' Perceptions of CSR, Work Engagement, and Organizational Citizenship Behavior: The Mediating Effects of Organizational Justice.
员工对企业社会责任、工作投入和组织公民行为的看法:组织公正的中介作用。
Int J Environ Res Public Health. 2019 May 16;16(10):1731. doi: 10.3390/ijerph16101731.
4
Corporate Social Responsibility and Organizational Psychology: An Integrative Review.企业社会责任与组织心理学:一项综合综述。
Front Psychol. 2016 Feb 16;7:144. doi: 10.3389/fpsyg.2016.00144. eCollection 2016.