Kalıpçı Mehmet Bahadır, Şimşek Erkan Kadir, Eren Ramazan
Department of Tourism and Travel Services, Akdeniz University, Antalya, Turkiye.
Department of Hotel, Restaurant and Catering Services, Akdeniz University, Antalya, Turkiye.
Heliyon. 2024 Mar 15;10(6):e28076. doi: 10.1016/j.heliyon.2024.e28076. eCollection 2024 Mar 30.
E-commerce and tourism have all seen a lot of growth and development recently in both business and academia. The tourism sector has significantly changed because of the growth of e-commerce platforms, as more and more consumers buy their rooms and tickets online. The academics conducted further research to understand the impact of e-commerce platforms on the tourism industry, leading to the development of these two specific fields' body of literature. A bibliometric review was carried out to draw the trends of the research conducted to date in the field of e-commerce and tourism. Thus, it is possible to have a general overview of the literature for academics to intent to conducting future research. Employing bibliometric analysis with Biblimetrix software on 456 publications from the Web of Science database covering the years from 2000 to 2022, this study identifies predominant themes and research trends in the field. The terms "e-commerce" and "tourism" were used as keywords. During the analysis, six research questions were answered and results were combined with Resource Dependence Theory. Australia and China which are the first two countries in terms of citations. China is the outstanding country for author collaborations. Co-citation network analysis identified four clusters, namely management, model, satisfaction, and quality. Publications with keyword "communication", "enterprises", "application" and "rural" are in a decrease after 2015. Finally, future research directions were proposed.
近年来,电子商务和旅游业在商业和学术界都取得了显著的增长和发展。由于电子商务平台的发展,旅游业发生了重大变化,越来越多的消费者在网上预订房间和机票。学者们进行了进一步的研究,以了解电子商务平台对旅游业的影响,从而推动了这两个特定领域文献的发展。为了梳理电子商务和旅游领域迄今开展的研究趋势,进行了文献计量综述。这样,就有可能为有意开展未来研究的学者提供该领域文献的总体概述。本研究使用Biblimetrix软件对来自科学网数据库的456篇2000年至2022年的出版物进行文献计量分析,确定了该领域的主要主题和研究趋势。以“电子商务”和“旅游”作为关键词。在分析过程中,回答了六个研究问题,并将结果与资源依赖理论相结合。澳大利亚和中国在被引频次方面位列前两位。中国在作者合作方面表现突出。共被引网络分析确定了四个聚类,即管理、模式、满意度和质量。关键词为“通信”“企业”“应用”和“农村”的出版物在2015年后呈下降趋势。最后,提出了未来的研究方向。