Lim Jaeyoung, Moon Kuk-Kyoung
Department of Public Administration and Social Welfare, Chosun University, Gwangju 61452, Republic of Korea.
Department of Public Administration, Inha University, Incheon 22212, Republic of Korea.
Behav Sci (Basel). 2024 Feb 23;14(3):167. doi: 10.3390/bs14030167.
Drawing on insights from the conservation of resources theory and the job demands-resources theory, our study investigates the association between two types of emotional labor-surface and deep acting-and the psychological well-being of firefighters. In addition, it investigates the moderating effect of transformational leadership within this context. To this end, this study utilizes ordinary least squares models to analyze survey data from 1453 firefighters in Gyeonggi-do, South Korea's largest province by population. The findings reveal a negative association between both types of emotional labor and the psychological well-being of firefighters. The study further demonstrates that transformational leadership mitigates the adverse effects of surface acting on psychological well-being. Our research indicates that transformational leadership plays a pivotal role in replenishing lost emotional resources, thereby enhancing the mental and emotional health of those engaged in demanding roles such as firefighting and emergency medical services. Accordingly, the study highlights a vital strategy for maintaining the psychological well-being of firefighters.
借鉴资源守恒理论和工作要求-资源理论的见解，我们的研究调查了两种类型的情绪劳动——表层扮演和深层扮演——与消防员心理健康之间的关联。此外，它还调查了在这种背景下变革型领导的调节作用。为此，本研究使用普通最小二乘法模型来分析来自韩国人口最多的省份京畿道1453名消防员的调查数据。研究结果显示，这两种类型的情绪劳动与消防员的心理健康之间均存在负相关。该研究进一步表明，变革型领导减轻了表层扮演对心理健康的不利影响。我们的研究表明，变革型领导在补充失去的情绪资源方面发挥着关键作用，从而增强了从事诸如消防和紧急医疗服务等高要求工作的人员的心理和情绪健康。因此，该研究突出了维护消防员心理健康的一项重要策略。
