Kadoya Yoshihiko, Fukuda Sayaka, Khan Mostafa Saidur Rahim
School of Economics, Hiroshima University, 1-2-1 Kagamiyama, Higashihiroshima 7398525, Japan.
Behav Sci (Basel). 2024 Feb 23;14(3):169. doi: 10.3390/bs14030169.
Improvements in mental health through real-time feedback on emotions have consequences for productivity and employee wellness. However, we find few extant studies on how real-time feedback on emotions can influence subsequent behavior modification in the Japanese workplace. We conducted a randomized controlled trial (RCT) with 30 employees of an insurance company in Japan and observed their emotions for 10 working days using a wearable biometric device. We compared the emotions of employees who had access to real-time emotional states (treatment group) with those of employees who did not (control group). The results of the panel regression analysis showed that access to real-time emotions was negatively associated with happy emotions and positively associated with angry and sad emotions. The results indicated that even after having access to the objective statuses of emotions, participants were unable to continue with happy emotions and reverse angry and sad emotions to other comfortable emotions. Our findings imply that feedback on real-time emotional states should be associated with appropriate training and motivation to utilize feedback for behavioral modification.
通过对情绪的实时反馈来改善心理健康会对生产力和员工健康产生影响。然而，我们发现关于情绪实时反馈如何影响日本职场中后续行为改变的现有研究很少。我们对日本一家保险公司的30名员工进行了一项随机对照试验（RCT），并使用可穿戴生物识别设备对他们的情绪进行了10个工作日的观察。我们将能够获取实时情绪状态的员工（治疗组）的情绪与无法获取的员工（对照组）的情绪进行了比较。面板回归分析的结果表明，获取实时情绪与快乐情绪呈负相关，与愤怒和悲伤情绪呈正相关。结果表明，即使在能够获取情绪的客观状态之后，参与者也无法持续保持快乐情绪，也无法将愤怒和悲伤情绪转变为其他舒适的情绪。我们的研究结果表明，关于实时情绪状态的反馈应该与适当的培训和动机相关联，以便利用反馈来改变行为。
