Saleem Farida, Malik Muhammad Imran, Qureshi Saiqa Saddiqa
Department of Management, College of Business Administration, Prince Sultan University, Riyadh, Saudi Arabia.
Department of Management Science, COMSATS University Islamabad, Attock, Pakistan.
Front Psychol. 2021 Aug 26;12:655839. doi: 10.3389/fpsyg.2021.655839. eCollection 2021.
During uncertain situations, such as the COVID-19 partial lockdown, maintaining satisfactory levels of employee performance (EP) is an important area of concern for many organizations. The current study examines the relationship of work stress due to COVID-19 (COVID-19 STR) and EP. Using social exchange theory (SET), safety culture (SC) is presented as a moderator for stress and performance relationships. A sample of 213 bank employees was collected using a convenient sampling method. Data were analyzed using stepwise linear regression and PROCESS Macro by Hayes (2013). Results revealed that COVID-19 STR has a negative impact on task and contextual performance (CP) and a positive impact on adaptive performance (AP). Similarly, the prevalence of SC significantly moderates the stress and performance relationships.
在不确定的情况下，例如新冠疫情部分封锁期间，维持员工绩效（EP）的满意水平是许多组织关注的重要领域。本研究考察了因新冠疫情产生的工作压力（COVID-19 STR）与员工绩效之间的关系。运用社会交换理论（SET），安全文化（SC）被视为压力与绩效关系的调节变量。采用便利抽样法收集了213名银行员工的样本。数据通过逐步线性回归和Hayes（2013）的PROCESS宏程序进行分析。结果显示，COVID-19 STR对任务绩效和情境绩效（CP）有负面影响，对适应性绩效（AP）有正面影响。同样，安全文化的盛行显著调节了压力与绩效之间的关系。
