Wildman Jessica L, Nguyen Daniel M, Duong Ngoc S, Warren Catherine
Institute for Cross Cultural Management, Florida Institute of Technology, Melbourne, USA.
Small Group Res. 2021 Apr;52(2):119-134. doi: 10.1177/1046496420985185.
The COVID-19 pandemic has greatly affected all of society, including teams in organizational settings. Collaborative teamwork is particularly susceptible to pandemic disruptions, as coordination across individuals becomes challenging in socially distanced and virtual contexts. Unfortunately, COVID-19 research thus far has primarily studied individual health and performance. Analysis of 90 open-ended survey responses gives voice to students working in project teams during the pandemic and provides future research directions regarding the multilevel impacts of the pandemic on teamwork. Results reflect three themes: (1) challenges experienced; (2) changes to team communication, tasks, and roles; and (3) consequences to team progress and outcomes.
新冠疫情对整个社会都产生了巨大影响,包括组织环境中的团队。协作式团队合作尤其容易受到疫情干扰,因为在社交距离和虚拟环境中,个体之间的协调变得具有挑战性。不幸的是,迄今为止,新冠疫情研究主要集中在个人健康和表现方面。对90份开放式调查问卷回复的分析,反映了疫情期间参与项目团队的学生的心声,并为疫情对团队合作的多层次影响提供了未来的研究方向。结果反映出三个主题:(1)经历的挑战;(2)团队沟通、任务和角色的变化;(3)对团队进展和成果的影响。