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质量保证与医患关系。

Quality assurance and the dentist-patient relationship.

作者信息

Kerr I L

出版信息

Dent Clin North Am. 1985 Jul;29(3):581-8.

PMID:3861401
Abstract

This article has suggested that the role of the doctor-patient relationship in a quality assurance program is a major and multifaceted one. The essence of the interaction between doctor and patient has personal, psychological, and technical aspects. They proceed beyond the office walls into the community and support systems. The measurable outcome of any diagnosis and treatment is a result of the doctor-patient relationship as well as the assessment of the modalities of care and the environment surrounding the rendering of that care. We have reached a time in the health care activities of this nation, at which there are many functions, facilities, and organizations participating in all aspects of health care. I believe that the doctor-patient relationship is still the core of the system and has a direct effect on the quality of care. The future will probably see greater emphasis on standards of care, and there will be greater involvement of quality assessment. In the long run, this will be in the best interest of the doctor and the patient.

摘要

本文认为,医患关系在质量保证计划中的作用是重大且多方面的。医患互动的本质涉及个人、心理和技术层面。它超越了办公室的范围,延伸至社区和支持系统。任何诊断和治疗的可衡量结果都是医患关系以及对护理方式和提供护理的环境评估的结果。在这个国家的医疗保健活动中,我们已经进入了一个有许多功能、设施和组织参与医疗保健各个方面的时代。我认为,医患关系仍然是该系统的核心,并且对护理质量有直接影响。未来可能会更加注重护理标准,质量评估也会有更多参与。从长远来看,这将符合医生和患者的最大利益。

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