Clemons Eric K, Savin Andrej, Schreieck Maximilian, Teilmann-Lock Stina, Trzaskowski Jan, Waran Ravi
The Wharton School, University of Pennsylvania, 3730 Walnut Street, 572 Jon M. Huntsman Hall, Philadelphia, PA 19104 USA.
Department of Business Humanities and Law, Copenhagen Business School, Solbjerg Plads 3, 2000 Frederiksberg, Denmark.
Electron Mark. 2024;34(1):31. doi: 10.1007/s12525-024-00713-3. Epub 2024 Apr 30.
In the post-Covid world, our online personae have become increasingly essential mechanisms for presenting ourselves to the world. Simultaneously, new techniques for hacking online personae have become more widely available, easier to use, and more convincing. This combination, of greater reliance on online personae and easier malicious hacking, has created serious societal problems. Techniques for training users to detect false content have proved ineffective. Unfortunately, legal remedies for dealing with hacked personae have also been inadequate. Consequently, the only remaining alternative is to limit the posting of false content. In this discussion paper, we provide an overview of online personae hacking. As potential remedies, we propose to redesign search engine and social media algorithms allowing platforms to detect and restrict harmful false content and a new fundamental right for the EU Charter that would provide legal justification for platforms to protect online reputations. For those platforms that might choose not to protect online reputations, this new right would require that they do so.
在新冠疫情后的世界里,我们的网络形象已日益成为向世人展示自己的重要机制。与此同时,用于攻击网络形象的新技术变得更加普及、更易于使用且更具说服力。这种对网络形象的更大依赖与恶意黑客攻击的便利性相结合,引发了严重的社会问题。事实证明,培训用户检测虚假内容的技术效果不佳。不幸的是,应对被攻击网络形象的法律补救措施也不够充分。因此,唯一剩下的选择就是限制虚假内容的发布。在这篇讨论文件中,我们概述了网络形象黑客攻击。作为潜在的补救措施,我们建议重新设计搜索引擎和社交媒体算法,使平台能够检测和限制有害的虚假内容,并在欧盟宪章中设立一项新的基本权利,为平台保护网络声誉提供法律依据。对于那些可能选择不保护网络声誉的平台,这项新权利将要求它们这样做。