Department of PGDM, SCMS Cochin School of Business, Cochin, India.
Department of PGDM, Xavier Institute of Management and Entrepreneurship, Kochi, India.
Leadersh Health Serv (Bradf Engl). 2024 May 13;ahead-of-print(ahead-of-print). doi: 10.1108/LHS-11-2023-0089.
The purpose of this study is to investigate the relationship between inclusive leadership (IL), psychological safety (PS), affective commitment (AC) and organizational citizenship behavior (OCB) at the workplace. By understanding the sequential linkages, the research aims to provide insights for fostering a positive organizational culture that promotes employee commitment and employees' willingness to go the extra mile for the organization.
DESIGN/METHODOLOGY/APPROACH: The authors study how IL and OCB are related through PS and AC. For this purpose, cross-sectional data from 384 nursing professionals in India was collected and structural equation modeling was conducted on the same using IBM AMOS.
The study found that IL has a major impact on OCB. The study further found that perceived IL leads to PS which is associated with OCB through AC.
RESEARCH LIMITATIONS/IMPLICATIONS: The study has many theoretical and practical implications. This study uses a framework that is based on Affective events theory. In a health-care environment, IL can foster AC by promoting a culture of respect, collaboration and value for diverse perspectives, which enhances health-care professionals' emotional attachment to their work and the organization. Additionally, by encouraging open communication and a sense of belonging, IL contributes to OCB, as health-care staff are more likely to engage in discretionary behaviors that support the overall effectiveness and positive functioning of the health-care team if PS is improved, ultimately improving patient care outcomes.
ORIGINALITY/VALUE: To the best of the authors' knowledge, this is one of the primary studies that looks into the sequential mechanism through which IL impacts OCB.
本研究旨在探讨包容型领导（IL）、心理安全感（PS）、情感承诺（AC）与组织公民行为（OCB）在工作场所之间的关系。通过了解这种序列关系，本研究旨在为培养积极的组织文化提供见解，这种文化可以促进员工的承诺度和员工为组织多做贡献的意愿。
设计/方法/途径：作者研究了 IL 和 OCB 通过 PS 和 AC 的关系。为此，从印度的 384 名护理专业人员中收集了横断面数据，并使用 IBM AMOS 对其进行了结构方程建模。
研究发现 IL 对 OCB 有重大影响。研究还发现，感知到的 IL 导致 PS，PS 通过 AC 与 OCB 相关。
研究局限性/影响：本研究具有许多理论和实际意义。本研究使用的框架基于情感事件理论。在医疗保健环境中，IL 可以通过促进尊重、合作和重视多元化视角的文化来培养 AC，从而增强医疗保健专业人员对工作和组织的情感依恋。此外，通过鼓励开放的沟通和归属感，IL 有助于 OCB 的发展，因为如果 PS 得到改善，医疗保健人员更有可能从事支持医疗保健团队整体有效性和正常运作的自由裁量行为，最终改善患者的护理结果。
原创性/价值：据作者所知，这是为数不多的研究之一，旨在探讨 IL 影响 OCB 的顺序机制。
