Prasad Kdv, Singh Shivoham, Srinivas Ved, Vaidya Rajesh, Dave Krishna Kant
Research, Symbiosis Institute of Business Management, Hyderabad, India.
Operations, Symbiosis International (Deemed University), Pune, India.
Front Psychol. 2024 Aug 21;15:1389253. doi: 10.3389/fpsyg.2024.1389253. eCollection 2024.
AIM/PURPOSE: The aim of this study is to investigate the nexus between organizational citizenship behavior and psychological wellbeing and assess the moderating and mediating effects of emotional intelligence (EI) on the relationship betwem psychological wellbeing of IT-enabled Sector employees in Hyderabad.
DESIGN/METHODOLOGY/APPROACH: To measure the study variables of organizational citizenship behavior (OCB) and emotional intelligence (EI) on psychological wellbeing (PWB) data were gathered using a questionnaire. The mediating and moderating effects of emotional intelligence on the relationship between organizational citizenship behavior and psychological wellbeing was also assessed. The was reliable as indicated by the Cronbach's alpha coefficient statistic that between 0.79 to 0.91.
Three hundred valid responses were considered for SEM analysis using AMOS, version 28. The model fit indices indicate excellent fit: CMIN/DF 2.788 CFI 0.935, IFI 0.937, TLI 0.921, NFI 0.923, RMSEA 0.054, SRMR 0.077 and PClose 0.092. The SEM analysis revealed that the impact of exogenous variables OCB and EI were statistically significant (p < 0.001) on endogenous variable psychological wellbeing of IT-enabled industry employees. Furthermore, EI partially mediates psychological wellbeing through the OCB of information technology employees. This empirical study also examined the moderating effects of EI on the psychological wellbeing of information technology-enabled employees through OCB. The slope analysis reveals that emotional intelligence strengthens the positive association between OCB and the PWB of IT-enabled sector employees. EI and OCB enhance PWB and employee performance.
RESEARCH IMPLICATIONS/LIMITATIONS: The findings of this study have several important implications for organizations in the IT sector and can be used to develop strategies for promoting OCB and EI among employees. The structural relationships between PWB and OCB in the context of hotel employees and reported positive effects of OCB on hotel employees are well documented. The limitations are the data were collected from the Information Technology employees of Hyderabad Metro. There are some subjectivity and cultural issues which were elaborated at the end.
CONTRIBUTION/ORIGINALITY: This empirical study helps to clarify the relationship between organizational citizenship behavior, psychological wellbeing, and the mediator and moderator variable emotional intelligence. The study also comprehends the available literature and adds value to the existing theoretical knowledge and behavioral studies.
M10 M12, M19.
本研究旨在探讨组织公民行为与心理健康之间的联系，并评估情商（EI）对海得拉巴信息技术行业员工心理健康关系的调节和中介作用。
设计/方法/途径：为了测量组织公民行为（OCB）和情商（EI）对心理健康（PWB）的研究变量，使用问卷收集数据。还评估了情商对组织公民行为与心理健康之间关系的中介和调节作用。正如克朗巴哈α系数统计所示，其可靠性在0.79至0.91之间。
使用AMOS 28版对300份有效回复进行结构方程模型分析。模型拟合指数表明拟合度极佳：CMIN/DF为2.788，CFI为0.935，IFI为0.937，TLI为0.921，NFI为0.923，RMSEA为0.054，SRMR为0.077，PClose为0.092。结构方程模型分析显示，外生变量OCB和EI对信息技术行业员工的内生变量心理健康具有统计学意义（p < 0.001）。此外，EI通过信息技术员工的OCB部分中介心理健康。本实证研究还考察了EI通过OCB对信息技术员工心理健康的调节作用。斜率分析表明，情商增强了信息技术行业员工OCB与PWB之间的正相关关系。EI和OCB提高了PWB和员工绩效。
研究启示/局限性：本研究结果对信息技术行业的组织具有若干重要启示，可用于制定促进员工OCB和EI的策略。酒店员工背景下PWB与OCB之间的结构关系以及OCB对酒店员工的积极影响已有充分记录。局限性在于数据是从海得拉巴地铁的信息技术员工中收集的。最后阐述了一些主观性和文化问题。
贡献/原创性：本实证研究有助于阐明组织公民行为、心理健康以及中介和调节变量情商之间的关系。该研究还综合了现有文献，为现有理论知识和行为研究增添了价值。
JEL分类：M10、M12、M19。
